Hi there Gopi, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We have provided a link to an article to help you with the call settings and features of your earbuds. We also recommend ensuring the microphone is not obstructed during wear and usage to ensure as clear calls as possible. We have also provided a link to the Samsung Support Team if you have additional questions or continue to experience any frustrations with your earbuds. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Buds2, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro. We would love nothing more than to assist you with the calls you are having with your earbuds. We have provided a link to an article to help you with the call features and settings of your device. We have also provided a link to the Samsung Support Team to offer assistance if this experience continues. Please, reach out to us again if you have questions or to share additional feedback on all of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Yuva! It’s great to know that you enjoy the noise-cancellation feature. It enriches your music experience, allowing you to fully engage with your favorite tunes without any interruptions. Have you had the chance to explore the other features? The Galaxy Buds3 Pro includes a built-in voice assistant that responds smoothly to your commands, making it easy to control your music and take calls hands-free. With the Galaxy Wearable app, you can customize your audio settings and take advantage of spatial audio capabilities, creating an even more personalized listening experience. Your feedback means a lot, and we’re glad you’re finding value in the Galaxy Buds3 Pro. If you have any more thoughts or questions, feel free to share them with us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Leiser. Your feedback is crucial as we continue to make improvements. The Galaxy Buds3 Pro offers up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. We're sorry to hear that the battery life hasn't met your expectations. To help conserve battery power and ensure your earbuds last when you need them, we recommend keeping them in the charging case with the cover closed when not in use. Additionally, you can adjust the notification settings in the Galaxy Wearable app for Android or in the Galaxy Buds app for iOS. Samsung provides a 12-month limited warranty for manufacturer defects, and you also have the option to add Samsung Care+ to eligible devices for extended protection and support. If this persists, please be sure to reach out to us at Samsung Support for additional assistance. smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello JMI98, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you found the exchange process smooth and easy, and that you are enjoying the usage of your new earbuds. For the ear tips for your device if you are experiencing frustration changing them we have provided a link to a video to assist you. We have also provided a link to the Samsung Support Team if that is not the experience and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages