Hello Sawmore, we appreciate you sharing your experience with your Samsung Galaxy Buds3 pro with us. We understand how important a fully immersive listening experience is to you, and we would love to help you in this experience. We have provided a link to an article to help you troubleshoot the audio quality and volume. We have also provided a link to the full device manual and Samsung Support Team to help you adjust the audio profile settings to best align to your preferences. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your feedback on the Galaxy Buds3 Pro, Jay! It’s fantastic to know you appreciate the fit, sound quality, and impressive battery life. We designed the Buds3 Pro to deliver an immersive audio experience while ensuring comfort, especially during long listening sessions. If there’s anything more you’d like to share or if you have any questions, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Tester, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important a secure and comfortable fit with your earbuds is every day. We have provided a link to an article to help you with the placement of your earbuds for a secure and comfortable fit. We also recommend performing a fit test with your earbuds when you have them in your ears and connected to the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for sharing your feedback on the Galaxy Buds3 Pro, Chaz t’s great to know that you’re enjoying the Galaxy Buds3 Pro and finding their connectivity impressive. These earbuds are designed to deliver seamless pairing with devices, especially Samsung Galaxy smartphones, through the Galaxy Wearable app. With features like Super Wideband technology and Bluetooth 5.4, they provide a stable connection and enhanced audio bandwidth for a smooth listening experience. Once again, thank you for your feedback. For any questions, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Sergio. Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It’s awesome that you love them and are enjoying the noise cancellation and sound quality. We also want to highlight the Siren Detect feature, which reduces unnecessary external noise while still allowing you to hear important sounds like alarms and sirens. Your safety is a priority for us, and we designed this feature to help keep you aware of your surroundings while you enjoy your music. Thanks again for your feedback! If you ever have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus