Hi there Charlies Sluggsworth, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how vital the comfort of your earbuds are to your continued usage and prolonged wear. We have provided a link to an article to help you with the placement of your earbuds, and another link to a video to help you change the ear tips for the ideal size for your ears. We have also shared a link to an article to help you with the ANC setting. We have lastly provided a link to the Samsung Support Team for additional assistance if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you so much for your wonderful review of the Galaxy Buds3 Pro, Cynthia! We’re so happy to see that you found the quality and clarity to be outstanding. It’s fantastic that you selected them as a gift! We truly hope the recipient enjoys every moment with their new earbuds. The Buds3 Pro are designed to immerse users in rich sound and provide an unparalleled listening experience, so we’re excited for them to explore all the features. If you or your gift receiver have any questions or need assistance in the future, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Jason V, we appreciate you sharing your feedback on your Samsung Galaxy Buds3 Pro with us. We know how important lasting battery on your earbuds is to you every day with usage. Without knowing the specifics of your experience, we have provided a link to an article to help you with the battery features of your device. We have also shared a link to the Samsung Support Team if you believe the battery of your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages