Thank you for your feedback, Ignacio! It's great to see that you’re enjoying the sound quality and seamless connectivity of the Galaxy Buds3 Pro! One of the standout features is our ability to seamlessly switch your audio from your Galaxy phone to your PC. Whether you’re enjoying your latest playlists or streaming on your laptop, the PC Auto Switch makes it a breeze. We hope you continue to enjoy your experience with the Galaxy Buds3 Pro. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro, Steve! We completely understand your frustration with them falling out during movement. To get the best fit, we recommend starting by checking the ear tips that came with your earbuds. The Galaxy Buds3 Pro include various sizes, so it’s important to find the right size for your ears. A snug fit without any gaps will not only help keep them in place but also enhance your audio experience by preventing sound leaks. If you haven't done so yet, please refer to our guide on changing the ear tips. Once you have the right tips attached, it’s important to insert them correctly. Start by locating the directional markings on the bottom of each earbud—'L' for left and 'R' for right. Insert the right earbud with the 'R' facing towards you, and do the same for the left earbud, ensuring the 'L' is facing you. For optimal sound quality, angle the microphone slightly towards your mouth instead of letting it hang straight down. Finally, adjust the earbuds by rotating them forward or backward until they feel secure and comfortable in your ears. Additionally, we highly recommend using the earbud fit test in the Galaxy Wearable app. This feature will help confirm that you have the perfect fit for your earbuds. We hope these tips help enhance your experience with the Galaxy Buds3! If you have any more questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Brian, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important it is to feel that you have gotten the best device possible for your needs. We have provided a link to the full device manual to help you discover the features of your new device and align the settings to your preferences. We have also shared a link to the Samsung Support Team if you have any questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages