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Doesn't charge
I bought them a mouth ago and left earphone doesn't work properly, it charges poorly, only after several attempts, it starts charging and very slowly! I wiped it and cleaned it, nothing helps! It's really awful! I'm always with one earphone! Is that why I bought them??
Hi there ElinK, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro with us. We understand how frustrating it must be to have a brand new device that is not meeting your expectations. We would love to help you with this experience and have provided links to the Samsung Support Team and warranty information for your convenience. These experts can work with you one on one with any warranty claim to resolve this matter. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info
Disappointed Upgrade – Buds3 Pro Letdown
I upgraded from the Buds+ through a trade-in program and was genuinely excited to try the new Buds3 Pro. Unfortunately, that excitement quickly turned into regret. First impressions were promising. I used the fit test in the app, and it said everything was good. But the real test came at the gym—and that’s where things fell apart, literally. With movement and a bit of sweat, the buds kept slipping out. I spent more time hunting for them on the floor than focusing on my workout. I even tried changing the ear tips (or gaskets or whatever they’re called), but nothing worked. Same poor fit, same frustration. Sound quality? It’s fine, maybe a bit better bass than the Buds+, but not a night-and-day difference. Active noise cancellation? Minimal improvement, if any. If you're active and rely on a secure fit, think twice before making the switch. I wish I had.
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, AIG9. We hate to see that you've had a disappointing experience so far, but we want to help enhance your experience. While the fit test in the Galaxy Wearable app can help ensure a proper fit, we understand that movement and sweat during workouts can sometimes affect how securely the earbuds stay in place. Adjusting the earbuds by rotating them slightly or ensuring the touch-sensitive sensor makes contact with your ear might help improve the fit. Cleaning the sensors and charging contacts to remove any sweat or liquid can also enhance performance. Regarding sound quality, the Galaxy Buds3 Pro are designed to deliver enriched bass and clear audio, but we understand that the difference compared to the Buds+ might not meet your expectations. We recommend checking out the Equilizer using the Wearable app to help get the sound you're looking for. As for Active Noise Cancellation, be sure to make sure you have the correct but tips inserted. Your feedback is valuable, and we hope these suggestions help improve your experience! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Awesome connection quality
[This review was collected as part of a promotion.] WoW! These are a game changer using the combo Buds,Ultra watch and S24 ultra. These trio ecosystem are how to get it done. The fluid user experience has been nothing more then amazing. First the audio code has keep me enticed with every beat. The AI features with the Ultra 24 are amazing. And the fluid connection with the Ultra watch are top notch. Samsung has out done their selves with this ecosystem. Thanks for making my life easier and keeping the user in mind on further updates and upgrades.
Very disappointed.
After waiting for the delayed shipping date. I got these buds3 Pro a day early. But after just 30 minutes of use, I started getting crackling and popping sounds from the right-side ear bud. Then after a few more pops and crackling, the right ear bud started giving a constant static sound. I tried all different setting. Nothing changed. Very unhappy and disappointed! I did like the voice controls, the ANC was fantastic (until the bud gave out.) and it was comfortable.
Hi there Kenc, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We would love to help you troubleshot the audio quality of your earbuds, and enjoy the inital experience you had. We have provided a link to a great article avialable online to troubleshoot this experience directly. This is also more common to occur if you have the microphone obstructed during usage. Lastly, we have shared alink to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
A downgrade from thr Galaxy Buds2 Pro
[This review was collected as part of a promotion.] I really hate the new form factor. The stem keeps catching on everything, causing the headphones to fly off. So far, I have been lucky and they haven't fallen anywhere I can't retrieve them. Secondly, the controls are a huge inconvenience. The old controls, simply tapping on the headphones, were so much easier and more convenient. I could be carrying bags in both hands and still be able to pause and resume or answer a call. With the new squeeze controls, my hand needs to be completely free to make any changes. Honestly, audio quality aside, this is the worst generation of the buds.
Thank you for sharing your honest feedback about the Galaxy Buds3 Pro, Bassam. We understand how important both usability and design are for a great experience, and we appreciate you taking the time to detail your thoughts. The new form factor, including the stems, is designed for a lightweight and ergonomic fit. However, we understand that the stems can sometimes catch on external objects. Proper adjustment, ensuring the earbuds are positioned securely and angled correctly in your ears, can help reduce the likelihood of movement. Regarding the touch controls, the Galaxy Buds3 Pro have been updated to pinch and swipe gestures to help prevent accidental touches. However, we recognize that this may take some time to get used to compared to the previous tap controls. We’re glad to see that you’ve appreciated the audio quality, and your insights about the form factor and controls are important for us to continue to make improvements. If there’s anything more we can assist you with, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Terrible Controls, Decent Sound
So the control mechanism on these earbuds is absolutely horrible. I don't know what they were thinking. It no longer is a single easy touch to the side of the earbuds but now requires almost a two-finger motion for any of the controls. I have had the buds pro and I've had the buds pro 2 before these and I think so far their Buds Pro 2 were their best release yet. This is a downgrade for in my opinion. With that said I think the audio quality is similar to the buds pro 2 and I haven't had much chance to test with higher quality audio files like a flac file at the newer-supported higher resolutions. If I could be trade back my buds pro twos for these I would do it in a heartbeat. Here's to hoping the fours will be a major improvement.
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Swoop! We truly value your feedback. We understand that the control mechanism might feel different from what you're used to. To help you maximize your experience, we’ll be attaching a link that explains how to use the controls effectively. We’re also excited to let you know that the Wearable app has an equalizer feature that allows you to customize your sound quality further, making it personalized to your liking. We appreciate your insights and hope to hear more from you in the future. If you have any other questions, feel free to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7 smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Wonderful Sound and Great fit
[This review was collected as part of a promotion.] Super sounding earbuds that fit. I'm able to control them from my Samsung watch and also d the WEAR. My cat loves to chase them when I leave them on the table but the finder app helps me locate them. I was able to pick them up for a cheaper price when I bought a Samsung phone.
Buds3 Pro: The Best Buds So far!
[This review was collected as part of a promotion.] Overall look and feel: I've been a huge fan of the buds pro. My first pair were the ones that were shaped like a bean. I still own a pair and they are fantastic! The new buds3 pro blew me away with their sleek design and case that feels solid and durable. These sit in my ear so comfortably, most times i forget they are in my ear. The new light feature on these looks sleek too. The clear case that came along as a promo offer was a nice touch. Quality of sound: Talking about the quality of sound, the noise cancellation on these is top notch. Not only that, I've gotten feedback from others saying, my voice had little to no background noise and was crystal clear. Overall comments: Extremely satisfied with the Buds3 Pro.
Best earbuds
[This review was collected as part of a promotion.] I have zfold 5 I have tried multiple ear buds even air pads pro I really didn't like any of them. I even tried multiple, all, amsung buds such as live, buds you name it I have tried it and didn't like any of it. During that time samsung announced buds3 pro and mu expectation was same as buds2 so my hope was not high. But when I saw the fresh new look I knew I had to try it and ohh boy i liked it immediately. The noise cancelation is nice. It also have crazy Galaxy AI future such as saying the command "volume down" turns the volume down.
Sweet Sugar delivered to my Earhole via Pro 3
[This review was collected as part of a promotion.] Guys, I just got my hands on the new Galaxy pro 3 earbuds and they are absolutely amazing! I was expecting them to be good, but they totally blew me away. The sound quality is incredible, and the comfort is unbeatable. I've been listening to music all day and they're still comfy after hours. If you're thinking about getting a new pair of earbuds, these are a must-have!





