Hi there Cmartinsen, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you and how frustrating it can be when your earbuds are not meeting your expectations. We are happy to hear you have been able to work with Samsung Support to resolve this matter. We hope you'll reach out to us again in the future with questions or additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Juan. We’re here to help you get the best experience with your earbuds. The Galaxy Buds3 Pro are designed to provide up to 26 hours of playtime per charge, extending to 30 hours with a fully charged case. If you’re only getting about 3 hours of battery life, consider keeping the earbuds in the charging case with the lid closed when not in use to maintain their charge. Additionally, adjusting the notification settings in the Galaxy Wearable app (or the Galaxy Buds app if you’re using iOS) can help reduce power consumption. The Buds are also equipped with customizable touchpad settings and gestures for a more tailored and efficient user experience. We hope these tips enhance the battery life of your Galaxy Buds3 Pro! We're committed to continuously improving our products and services, and your feedback is invaluable in helping us achieve that. Please don't hesitate to reach out to us at Samsung Support if you have any more questions or need further assistance. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey there Toni, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy Buds3 Pro with us. We couldn't be happier to hear you are having such a great experience with your earbuds and enjoying the enhanced audio quality. Please, don't hesitate to reach out to us again any time in the future if you have questions or experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages