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Awesome product with some minor QA issues
[This review was collected as part of a promotion.] These headphones sound AMAZING! ANC is top notch and the treble and bass balance are elite. The only thing holding this back would be some minor QA issues with the buds 3 pro tips (feel like I should be sent new ones that don't rip when removing to put another tip on). Outside of the tip the buds are 5 stars. Galaxy AI is integrated into the buds 3 pro as well giving a unique experience that simulates the best possible sound.
No competition
[This review was collected as part of a promotion.] These are the best earbuds I've ever owned. I've had airpods, sony earbuds and all other samsung buds. These Buds Pro 3 are great with music and phone calls. I use them in the car and the caller on the other end assumes I'm at home
Great Improvement over the last model
[This review was collected as part of a promotion.] Great sound, noise canceling impressive, new design allows it to nestle in the ears for extended time without irritating. The only drawback is that the wireless charging will not work with most protective cases.
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Chieloka! It’s great to know you’re enjoying the impressive sound quality and effective noise cancellation. The comfortable design is definitely made for extended use. Regarding the wireless charging, some protective cases can obstruct the charging process due to their thickness or materials used. Cases that are too thick or contain metal components may interfere with the connection needed for wireless charging to work properly. We recommend looking for cases designed specifically for wireless charging to ensure you can charge seamlessly. Your feedback is invaluable, and we appreciate the insights you’ve provided! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Awesome Buds
[This review was collected as part of a promotion.] Love my buds. They are awesome and have great audio. Highs and lows on point and can stop wearing them. New features keep popping up and great with not just samsung products. Pair them up to anything.
Horrible case
I upgraded from the buds 2 pro, and was so excited to get these bud 3 pro. I had them for less than a month before I started getting a notification on my phone saying my buds have quit charging. I sent them in to only be told that there was liquid damage due to sweat. I have never had a problem with this with earlier products. I regret purchasing these.
Hey Willie! We appreciate your feedback on the Galaxy Buds3 Pro. We always aim to provide our customers with the best experience possible. We're excited to see that you took the leap to upgrade from the Buds2 Pro. We hate to see that you've had some challenges trying to charge your buds. If the earbuds are still not charging, check both the case and the earbuds thoroughly for any damage. Please note that damaged earbuds will not charge. If one earbud is damaged, the other earbud may still charge. If you find that either the charging case or the earbuds are damaged, you will need to purchase a new pair. Additionally, if your USB cable or wall adapter is damaged, you may need to buy replacements for those as well. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If you need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Awesome features, but average sound quality
Just purchased the product and found it was easy to pair with phone and configure. The features, look and feel of the product is good and as expected, however the sound quality just didn't quite hit the mark. Its hard to describe it, but I would say that the sound lacked depth, felt somewhat flat and tinny. The digital sound enhancements created a large space feeling and sounded processed. I think for someone who might have sound quality on the bottom of their priority list, this product will still hit the mark. All around I think it's still a solid product, but the features weren't enough for me to consider keeping since sound quality is top on the list for me. TLDR: Features are great; sound was okay.
Beautiful functionality, gorgeous performance!
[This review was collected as part of a promotion.] Seamless action across all of my apps, multiple function including the Now Brief and a newer function called Audio Erase has given me a fabulous audio experience! As a person who listens to all kinds of audio, I appreciate what these buds do for me. Audiobooks, regular music, enhanced audio, aeven the ambient function works perfectly to keep me informed in the work World around me. I can go from car to office and still have battery life for a few phonecalls by end of day, with peace of mind. My life, as a disabled grandma, is so much easier with this buds and I am so happy I made this purchase. Bless you, Samsung!
Refresh design, touch and pinch control, AI transl
[This review was collected as part of a promotion.] What I love, Active Noise Cancellation (ANC): This is pure magic. It really isolates you from the outside world. On the bus, at the office, or simply when I want some peace, I turn on ANC and goodbye to the noise! ​​It's super effective. When we talk about AI in the Buds Pro, it's not about them having a "brain" like a voice assistant (although they integrate with them), but rather how they use intelligent algorithms to optimize various functions. Sound quality For my taste, the sound is spectacular. The bass is deep without being exaggerated, and the treble is clear. If you're looking for wireless earbuds with excellent sound quality, top noise cancellation, and everyday comfort, the Samsung Buds Pro are a great choice. The AI ​​in the Samsung Buds Pro isn't a feature you turn on or off with a button; it's a layer of intelligence that operates in the background, making noise cancellation more effective, ambient sound more natural, your calls clearer, and the overall experience more seamless and intuitive. It's what allows the Buds Pro to "understand" your surroundings and needs to optimize their performance
Could be better
I bought this a few months ago the audio is great if it's really good and the microphone is a lot better than the Pro 2. Downside is the battery life is nowhere near the Pro 2 and my right earbud won't charge in the case without me putting something in there to apply pressure to hit the terminals if these things were better I would give 5 Stars
Thank you for your feedback on the Galaxy Buds3 Pro, Derrek! We’re glad to see that you love the audio quality and improved microphone. We noted your concerns about battery life and the charging of your right earbud. For the charging concern, try checking for debris in the case or resetting the earbuds. Ensuring that there is no liquid or debris on the contacts is the best way to ensure that your buds charge correctly. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If this continues, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Good sound, horrible fit
[This review was collected as part of a promotion.] I initially bought the buds 3 (non-pro) when this product line released. I returned those because they would not stay in my ears. I bought the Buds 3 Pro black Friday 2024. The fit is still horrible. I've bought many earbud tip replacements, and most only offer a slight improvement. Recently I bought wing tips for the buds and that has been the best solution for the fit, but the product only comes in one size & often hurts my ears. The sound on the buds is good, music is clear (and of course there's the EQ you can customize). ANC could be better. I haven't used it for the translator so function.
Hi SamsungqKay1, Thank you for updating us about your Galaxy Buds3 Pro. We’re happy to hear the sound quality has been excellent, and we hope you’re enjoying all the features. The fit of the Galaxy Buds3 Pro has changed from earlier models, but we hope that using the resource below, you can find ways to adjust the placement for comfort. These earbuds come with different-sized ear tips. First, ensure you're using the correct size to avoid gaps between your ear and the tip, which can cause sound leaks and reduce audio quality. For instructions on changing tips, see our guide for the Buds3 Pro. After fitting your earbuds with the right tips, check at the bottom of each earbud for marked sides, L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the microphone facing toward your mouth by rotating the buds until they feel comfortable. You can also run an earbud fit test to confirm a proper fit. If you have further questions or need assistance, please contact our Samsung support team. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages



