Thank you for sharing your feedback on the Galaxy Buds3 Pro. We noted your concern about the battery life not meeting expectations. The Buds3 Pro is designed to provide up to 26 hours of playtime per charge, which can be extended to 30 hours when using a fully charged case. To help conserve battery power and make the most of your listening experience, consider making a few adjustments. Always store the earbuds in the charging case with the cover closed when not in use to keep them charged. Additionally, adjusting the notification settings from the Galaxy Wearable app (or the Galaxy Buds app for iOS users) can help manage battery usage and notifications effectively. If you continue to experience shortened battery life, please feel free to reach out to us at Samsung Support for further assistance. Your satisfaction is important to us! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Joku! Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro. We’re thrilled that you find the sound quality magnificent and the design amazing. We truly believe these features enhance the listening experience. We noted your frustration with the pinch controls. While they offer a hands-free way to manage your audio, we know that adjusting to new features can take some time. It’s always helpful to customize your settings based on your preference, so we encourage you to explore the options in the Galaxy Wearable app, which can greatly enhance usability. Regarding the battery life, you’re right that the Buds3 Pro offers up to 6 hours of playback on a single charge, with a total of up to 30 hours when paired with the charging case. While this is an upgrade over the Galaxy Buds2, which provides up to 7.5 hours of playtime per charge and 29 hours with the case, we recommend some tips to help maximize your listening time. Keeping the earbuds in their case when not in use and adjusting notification settings can significantly improve battery conservation. Also, be sure to keep your buds and phone up to date with the latest software updates. We’re always looking to enhance the user experience, and your feedback is instrumental in helping us do that. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. Thank you again for reaching out, and we hope you continue to enjoy your Galaxy Buds3 Pro! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It’s great to hear that you find them to be an excellent device. We appreciate your feedback on universal multipoint connectivity. While the Buds3 Pro offers seamless integration with Samsung devices, we strive to enhance connectivity options in future updates. Regarding sound quality, the Galaxy Buds3 Pro delivers an immersive audio experience, but we understand that personal preferences vary. We’re always optimizing our audio technology to bring you the best sound possible. As for battery life, we're proud that the Galaxy Buds3 Pro provide up to 26 hours of playtime per charge, which can extend to 30 hours with a fully charged case. If you're looking for ways to maximize battery life, we recommend keeping them in the charging case when not in use and adjusting your notification settings via the Galaxy Wearable app for Samsung devices or the Galaxy Buds app for iOS users. This can help conserve power, ensuring your buds last when you need them most. Your feedback is invaluable in helping us improve, and we hope you continue to enjoy your Galaxy Buds3 Pro! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus