Thanks for sharing your experience with the Galaxy Buds3 Pro, Quan! We're glad to know that you appreciate the sound quality. The Buds3 Pro features a refreshed design and revolutionary sound, crafted for true audio lovers. With a comfortable new shape and improved hardware, these earbuds deliver the high-resolution audio experience your ears have been craving. To achieve the best fit during activities, it's essential to choose the right ear tips from the various sizes included. Properly fitting ear tips will prevent gaps between your ear and the tips, minimizing sound leaks and optimizing audio performance. Once you’ve selected the right tips, check the bottom of each earbud for directional marks ("L" for left and "R" for right). Insert the right bud into your right ear with the "R" facing you, and similarly insert the left bud into your left ear with the "L" facing you. Make sure to angle the microphone at the bottom towards your mouth for better audio quality. You can adjust the earbuds by rotating them until they feel comfortable. Additionally, you can run an earbud fit test in the Galaxy Wearable app to ensure you have the right fit. If you have any further concerns or questions, please don't hestitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Ginn, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how valuable your earbuds are to you every day, and we would love nothing more than to help you have the best experience possible with your earbuds. We have provided links to the full device manual and the Samsung Support Team to help you in this process. We also recommend using the Samsung Wearables App to adjust the ANC to the desired level for your listening experience. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Woody, thank you for sharing your thoughts on the Galaxy Buds3 Pro! We understand that battery life can impact your experience, and we want to make sure you’re getting the most out of your Buds. If you’ve noticed specific concerns about the battery life, we encourage you to check out the link attached for options to help optimize your buds' battery life. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10001314/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus