Hey Benjamin! Thank you for sharing your experience with the Galaxy Buds3 Pro! We understand how important a snug fit is for both comfort and sound quality. We recommend starting with the various sized ear tips that come with the Buds3 Pro. Finding the right size is essential. A proper fit ensures there's no gap between your ears and the tips, which minimizes sound leaks and maximizes your audio experience. To get the best fit, here’s a quick reminder: check for the directional marks at the bottom of the earbuds. Make sure you insert the right bud (R) into your right ear and the left bud (L) into your left ear, with the letters facing you. Slightly angling the buds can help position the microphones towards your mouth for clearer calls. If needed, you can also try running the earbud fit test in the Galaxy Wearable app. This interactive feature will help you confirm that you've achieved the best possible fit. We’re here to ensure you enjoy your experience with our Galaxy Buds3 Pro to the fullest! If you need any more assistance or tips, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your feedback about the Galaxy Buds3 Pro, JFurlongue. The Buds3 Pro are designed to deliver high-quality audio powered by Galaxy AI, which enhances voice isolation and clarity for music, providing an immersive listening experience. Since the Buds3 Pro have transitioned to Pinch Control for managing playback, you can still skip, go back, and pause songs by using single, double, or triple pinches on the earbuds. These controls can be customized through the Galaxy Wearable app to suit your preferences. Be sure to check out the link attached to learn more about the pinch controls. We appreciate your input and hope this helps enhance your experience with the Buds3 Pro! For any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your feedback, Dasha! We're thrilled to see that you're enjoying the incredible sound quality of the Galaxy Buds3 Pro. The premium audio experience you mentioned is thanks to our advanced technology, including the upgraded speaker and Intelligent Active Noise Cancellation, which immerses you in crystal-clear sound and rich bass. We appreciate you sharing your experience and hope you continue to enjoy every moment with your Galaxy Buds3 Pro! If you have any other thoughts or questions, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Vaibhav, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are enjoying the enhanced audio quality of your earbuds. We would love to help you troubleshoot the ANC settings and and design of your earbuds if you believe there may be an underlying factor causing this frustration. We have provided a link to the Samsung Support Team to offer one on one assistance through chat if you are interested. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages