Thank you for your feedback on the Galaxy Buds3 Pro, Scott! It’s fantastic to see you appreciate the sound quality and the remarkable battery life. Designed for extended use, these earbuds allow you to enjoy countless hours of music and entertainment without needing to recharge frequently. One of the exciting features of the Galaxy Buds3 Pro is their ability to connect multiple pairs of Buds to a TV or smartphone. This means you can easily share your listening experience with friends, whether it’s for a silent disco or a cozy movie night. We hope you enjoy this feature and all the immersive moments it brings! Your satisfaction is our priority, and we're glad you’re having a great experience with the Buds3 Pro. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Terrance. We're glad to see that you're enjoying most aspects of the buds! The design of the Galaxy Buds3 Pro ensures they stay in place while providing long-lasting comfort for an immersive listening experience. With Adaptive Active Noise Cancellation powered by Galaxy AI, you can fully immerse yourself in your music while remaining aware of your surroundings. We would like to gather some additional information regarding the sound you may be hearing. Please be sure to reach out to us at Samsung Support so that we can look into what may be causing this. We look forward to hearing from you! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Tanner, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the audio quality of your earbuds is for a truly immersive experience. We have provided a link to an article to help you troubleshoot the audio quality at your convenience. We have also provided a link to an article to help you with the ANC setting. We have also shared a link to the Samsung Support Team to offer additional assistance if you continue to experience this frustration, or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Nicole. We really appreciate your insights as we continue to make improvements. We're pleased to see that you enjoyed both the Buds2 Pro and the Buds FE. The Buds3 Pro, however, come equipped with an Adaptive Equalizer powered by Galaxy AI, which tailors the audio to fit your ears perfectly. This means that each time you wear your Buds, you can enhance your listening experience, regardless of the playlist. Since the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips. Check out the link attached for additional tips on how to achieve the best fit with your Buds3 Pro. Once again, we appreciate your candid feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Roody! Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We’re glad to see you love the sound quality! We understand your concern about them falling out during movement, and we want to help you get the best fit possible. First, it’s important to ensure that you are using the right size ear tips, as a secure fit can significantly improve stability and sound quality. The Buds3 Pro come with various ear tip sizes, so we recommend trying different ones to find the perfect match for your ears. A proper fit will help eliminate any gaps, reducing sound leaks and optimizing your audio experience. When you’re ready to put them in, take a moment to check the directional marks on the earbuds. The "R" should face you when you insert the right bud, and the "L" should face you for the left bud. A helpful tip is to angle the earbuds slightly so that the microphone points towards your mouth, which can improve microphone performance. If you’re still having challenges, we suggest using the earbud fit test available in the Galaxy Wearable app to ensure you have the right fit for your buds. We hope these tips help you enjoy your Galaxy Buds3 Pro to the fullest! If you have any more questions, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Nick. We pride ourselves on delivering exceptional sound quality, and it’s great to hear that you’re enjoying that aspect. Regarding the design, we understand that aesthetics can vary from person to person. The Galaxy Buds3 Pro was designed with comfort and style in mind, featuring a sleek, futuristic look that complements any lifestyle. At Samsung, we’re committed to innovation and leading the way in technology. The Galaxy Buds3 Pro includes advanced features such as Active Noise Cancellation and Ambient Sound mode, providing a customizable listening experience that adapts to your surroundings. Your feedback is invaluable to us as we strive to enhance our products. If you have any questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus