Good day Jean, Thank you for reviewing the Galaxy Buds3 Pro. You mentioned one side isn't holding a charge, and we value your feedback. The Buds3 Pro offer immersive sound and adaptive noise control within a sleek, ergonomic design. Your insights emphasize the importance of durability and thoughtful design for a better listening experience, informing future Galaxy Buds development. Samsung products are protected against manufacturing defects in materials and workmanship under a limited 12-month warranty. Additionally, you can extend coverage with Samsung Care+ on eligible devices for added support. Contact our Samsung Support Team to learn more about warranty options. We’re here to assist you. Thanks for choosing Samsung! Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Greeting Jay J, Thank you for your honest feedback. The Buds3 Pro deliver clear, balanced sound with smart ANC and are designed to work across platforms, offering more features with Galaxy phones. Are you an iOS user who loves Galaxy wearable devices? Good news: you can use Galaxy Buds with your iPhone to listen to music or answer calls. Keep in mind that Galaxy Buds3 Pro only support Bluetooth and cannot connect through the Galaxy Buds iOS app. For more information on how to use your Galaxy Buds3 Pro with any device, check out the online article linked below. Your feedback helps us improve the experience across different setups. We appreciate you choosing Samsung. Galaxy Buds that are compatible with iOS https://www.samsung.com/us/support/answer/ANS10003617/ How to connect your Samsung Galaxy earbuds https://www.samsung.com/us/support/answer/ANS10001319/ Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there Lostonmoon, Thank you for the great feedback on your Galaxy Buds3 Pro! They come with a variety of features designed to keep you connected and inspire your creativity. I’m glad to hear they’re working well for you within your Galaxy ecosystem. We appreciate you being a part of Samsung. Elevate your everyday experience! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Nyrobi, Thank you for sharing your experience with the Galaxy Buds3 Pro. The earbuds offer clear sound, a comfortable fit, and a sleek design, making for an enjoyable listening experience. The clean white finish provides a modern look that many users value. We appreciate your choice of Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello Siva, Thank you for sharing your experience with the Galaxy Buds3 Pro. They deliver a balanced sound profile and a sleek design, ensuring comfort for daily wear. Your comments on noise control highlight how personal environments influence expectations. Active noise canceling effectively blocks ambient noise when turned on, enabling full immersion in music. To stay alert to your surroundings, just switch off Active Noise Canceling. If ANC isn’t functioning properly, it could be due to a gap between the earbud and the ear tip. Trying different ear tips for a better fit might help. Intermittent noise is common in crowded areas or inside moving vehicles, such as buses. Additionally, updating software through the Galaxy Wearable app can enhance performance. For additional tips on optimizing ANC on your Galaxy Buds3 Pro, see the article linked below. Designed for superior sound quality, adaptive features, and a premium listening experience, the Galaxy Buds3 Pro focus on impressive audio. We thank you for being a Samsung customer. Use Active noise canceling on your Samsung Galaxy earbuds https://www.samsung.com/us/support/answer/ANS10001322/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Christi, Thank you for sharing your feedback. Galaxy Buds3 Pro are designed to deliver amusing sound, adaptive features, and a sleek design. It’s wonderful to hear how much you’re enjoying them. Your comments highlight how premium audio can enhance everyday moments. Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello Richard, Thank you for your feedback on the Galaxy Buds3 Pro. We’re excited to hear how well they perform during gaming sessions with very little latency. Designed to provide responsive sound and smooth performance, these earbuds help create a more immersive entertainment experience. We appreciate you being part of the Samsung family. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages