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Customer reviews for Samsung Galaxy Buds3 Pro for
Samsung Galaxy Buds3 Pro

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Sep 15, 2025
Radical
3 out of 5 stars review

This product is okay

[This review was collected as part of a promotion.] Mine have been great up to about 6 month. After that I have to disconnect them and reconnect in order for the other person to hear me. I have to press down individually on the head sets for them to start charging in the case. The noise cancelation was excellent when they were new but over some time it didn't work as good

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thanks for taking the time to share your experience with the Galaxy Buds3 Pro. We appreciate your feedback regarding the microphone during calls, the charging of the buds, and the noise cancellation. To start troubleshooting the microphone, we recommend cleaning the buds first. If the microphone hole is blocked, sound may not be picked up properly. Please clean the microphone hole, speaker, and air duct regularly to prevent debris from building up. You can use a clean, dry soft brush or a cotton swab to remove any earwax or debris. Additionally, you can try restarting the earbuds. Make sure to check the direction of the earbuds and insert them into their corresponding slots in the charging case, ensuring the case is charged. After that, close the charging case and remove the earbuds after at least seven seconds. You might reset the earbuds to help with the microphone. To do this, tap the Galaxy Wearable app, go to Earbuds settings, select Reset, and follow the on-screen instructions. Regarding the noise cancellation, having a proper fit is crucial to prevent sound leaks. Please try out the different bud tips to find the ones that block out sound the best. For your charging concerns, make sure that you are using the approved Samsung charger that came with your buds. Also, check for any damage, debris, or signs of moisture. If any of these suggestions don't resolve the situation, please feel free to reach out to us at Samsung Support for further assistance. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Sep 18, 2024
Winston
3 out of 5 stars review

Verified Purchase

They are a Improvement but

The audio is a improvement over the 2's but the ANC seem to not fully work correctly when using these to listen to audio books in the NYC subways. Its hard to explain but even with Full ANC on not the adaptive or lowering the levels the right earbud for me seem to like blip off every so often when in the Subway.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi Winston, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you have found the audio to be enhance from prior versions. We would love to help you troubleshoot the ANC feature of your earbuds and have the best experience possible with your device. We have provided a link to the Samsung Support Team below to help you troubleshoot this matter and review any options available to resolve this experience. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Sep 11, 2024
David
5 out of 5 stars review

Verified Purchase

Great Earbuds

These are the best earbuds I have ever had. I have had Galaxy Buds Pro version 1, NuraTrue Pros, Sennheiser True Wireless, and a pair of Beats. These have the best fit and comfort of those for me. Sound, I think they are comparable to the best of those, and I have had no issues with connectivity or battery life.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Aug 19, 2025
Nessatech
5 out of 5 stars review

Love these ear buds

[This review was collected as part of a promotion.] Love these ear buds, they have great sounds. I can set my ear buds on different audio settings even use them as hearing aids. GEMINI works great as well. The battery life is great and they fit comfortable in my ears.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Oct 4, 2025
SEAfisher
5 out of 5 stars review

High Quality Headphones

[This review was collected as part of a promotion.] I bought these headphones originally with an S20 Ultra. What really hooked me was the Galaxy AI feature with translation in the headphones. I did not realize the S20 could not use that feature yet. Now I have an S24 and can utilize the feature. I am a huge fan of the sound quality and customization of the headphones. The translation feature is sweet now that I can use it!

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Sep 9, 2024
Daniel CR
5 out of 5 stars review

Verified Purchase

Best buds yet

Sound is awesome. I love the voice commands, touch controls are super easy and reliable, the noise control is top notch, and they are very well made. I love how confortable and secure into the ear they are. Lot of options to tinker with. I love them!

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Sep 9, 2024
deeman
5 out of 5 stars review

Verified Purchase

Much better call quality.

The Call Quality Let’s cut to the chase: the phone call quality of these earbuds is nothing short of excellent. Here’s why: Crystal Clarity: When I made my first call, I half-expected the usual muffled audio or distant-sounding voices. But no! The [Your Earbuds Model] delivered crisp, clear sound. It’s like having a private conversation in a soundproof room—even if I’m actually sitting in a bustling coffee shop. Noise Isolation Magic: Background noise? What background noise? These earbuds have some sort of wizardry going on. Whether I’m on a busy street or dealing with a chatty neighbor, the noise isolation kicks in, and suddenly it’s just me and the person on the other end of the line. No distractions, no fuss. Two-Way Brilliance: It’s not just about what I hear; it’s also about how I sound to others. The built-in microphone (or microphones, because technology is fancy these days) captures my voice accurately. No more awkward “Can you hear me now?” moments. My friends have actually complimented me on how clear I sound during calls. Who knew earbuds could boost my phone charisma?

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Feb 27, 2025
Seth
3 out of 5 stars review

Verified Purchase

Improvement but a big step back as well

The audio quality is amazing as is the Ambient mode. I've had every Buds Pro model leading into this one. These are comfortable to wear, but the noise cancelling is a big downgrade from the previous generation. The perfect fit is impossible to get, to maximize the sound quality.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your experience with the Galaxy Buds3 Pro, Seth. We are elated to see that you are enjoying the amazing audio quality and Ambient mode. It's great to know that you've been a loyal user of our Buds Pro series. To enhance your experience with the Galaxy Buds3 Pro, try using different sizes of eartips to find the perfect fit for your ears, as a proper fit can significantly improve both comfort and sound quality. Additionally, use the Galaxy Wearable app to adjust the noise cancellation settings according to your preference, which can help achieve a better noise-cancelling experience. Make sure to keep both your Galaxy Buds3 Pro and the Galaxy Wearable app updated to the latest firmware versions for optimal performance. The Galaxy Buds3 Pro come equipped with a dual-speaker system that delivers crisp highs and deep, resonant bass, and Adaptive Noise Control with Galaxy AI automatically adjusts the audio based on how the earbuds sit in your ears. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. Thank you for choosing Samsung and for being a valued customer! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Sep 8, 2024
Noam
3 out of 5 stars review

Verified Purchase

Error during playing music and calls while LEDs on

I love the product but... Unfortunately when I'm turning on the LEDs something with the sound sound not well like something is missing, music and durin the phone calls as well it takes a while to fix it I don't know what causing this error but it's something that needs to be checked I don't know if it's related to the LEDs but I noticed that there is a bug in the system. 3 stars are only because the purpose of this product is to play sounds of music and calls in a good quality and unfortunately it's not always happening just because something distract it but if it would work 100% of the times good with no bugs I would give it definitely five out of five stars.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi there Noam, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how frustrating it is when you have a brand new device that is not functioning as expected. We have provided a link to the Samsung Support Team below for your convenience. These experts can help you resolve this experience with the audio while using the LED lights. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Oct 29, 2024
Kenborg
5 out of 5 stars review

Verified Purchase

Great Buds

I'm still getting use to the various gestures but I'm completely pleased with the sound and the features I've uncovered so far. I have not been about to get a "pass" on the fit test but then this is my 3rd set of different Samsung buds and none have passed the fit test.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992