Thank you for sharing your experience with the Galaxy Buds3 Pro, Zangetsu981! We completely understand your frustration with them slipping out during workouts. It’s crucial to have the right fit to fully enjoy the sound quality, especially when you’re active. We recommend trying out the different-sized ear tips that come with the Buds3 Pro to find the perfect fit for your ears; this helps create a snug seal and minimizes any sound leaks. Make sure to check for the directional marks: the right bud is marked with an 'R' and should face you when inserted into your right ear, while the left bud is marked with an 'L'. Angle the earbuds slightly so that the microphone points towards your mouth, and feel free to adjust their position until they feel just right. Additionally, you can use the earbud fit test in the Galaxy Wearable app to ensure you have the optimal fit. If you need assistance with changing the ear tips, we have a guide available for the Buds3 Pro in the link attached. We hope these tips enhance your experience with your buds. For any questinos or concerns, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003496/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Christopher Redd, Thank you for sharing your upgrade experience with the Galaxy Buds3 Pro. It’s wonderful to hear how the new controls, volume adjustments, and mute features have enhanced your listening experience. We’re glad they’ve made such a positive impression. Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Howdy Danny, Thank you for sharing your experience with this Galaxy audio product. It’s great to hear that the sound quality and design met expectations. Comfort and fit play an important role in the listening experience, especially during extended use. Please check out the online article linked below on how to get a good fit with your Galaxy Buds3 Pro so you can continue to have a great listening experience. Thank you for choosing Samsung. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your review of the Samsung Galaxy Buds3 Pro, Matthew. It's great to see that you find them comfortable and enjoy the clean sound quality. The active noise cancellation feature is designed to enhance your listening experience by minimizing outside distractions, and we're glad you found it effective. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro, Lute! We’re glad to see you’re enjoying the sound quality and noise-cancellation feature. We understand that finding the perfect fit can be a challenge when getting used to new buds, but have you tried the additional ear tips that come with your earbuds? They’re designed to offer various sizes for a more secure fit, which might help improve your listening experience. We truly appreciate your recommendation for other Samsung phone users, and we’re always here to help you get the most out of your buds! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro, Rick! We’re exhilarated to see that you find the fit and performance to be perfect. With features like Adaptive Sound and an impressive battery life, we designed these earbuds to elevate your listening experience. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Kyle. We completely understand that the new blade design may take some time to adjust to. We recommend trying different earbud tips to ensure a better fit, which can help minimize wind and air noise while you’re going out for a run. If you have any more questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003496/ (How to change bud tips) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus