Hello Pardha, Thank you for sharing your experience with Galaxy Buds3 Pro. Active noise control and comfort work together to deliver an immersive listening experience. For optimal performance, how you wear your Galaxy Buds3 Pro is key. They come with different-sized ear tips; first, ensure you use the correct size for your ears. The tips should fit snugly without any gap, preventing sound leaks and ensuring the best audio quality. If you need guidance on changing tips, see our guide for the Buds3 Pro tips. Once fitted, check the bottom of the earbuds for directional marks labeled L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the blade so the microphone points toward your mouth. Adjust the earbuds by rotating them until they feel comfortable. You can also run an earbud fit test to confirm the proper fit. For more tips on achieving the perfect fit, see our online article linked below. Your feedback highlights how fit and seal impact feature performance during daily use. Thank you for being part of the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts with us! We really appreciate hearing from our valued customers. It’s great to know that your husband loves the Buds3 Pro you got him! The sound quality and noise-cancellation features are designed to make the experience immersive, and it’s nice to see they’ve made such a difference for you both. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. Thank you for choosing Samsung, and we hope your husband continues to enjoy his gift! If you ever have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Kyle. We completely understand that the new blade design may take some time to adjust to. We recommend trying different earbud tips to ensure a better fit, which can help minimize wind and air noise while you’re going out for a run. If you have any more questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003496/ (How to change bud tips) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey Jeremy! Thank you for sharing your thoughts about the Galaxy Buds3 Pro. It’s important to address the concerns you’re experiencing with the noise-cancellation feature and discomfort. To enhance the performance of the Active Noise Cancellation(ANC) and ensure a better fit, make sure to try the different sizes of earbud tips included. Finding the right fit can greatly improve comfort and sound quality. Also, be sure to check out the fit test on the Wearable app. Regarding the high-pitched sounds, this can occur when the sub-microphone is affected while adjusting or touching the area around it. When ANC, Adaptive, or Ambient sound is enabled, the sound captured by that microphone is adjusted, but if it’s covered, unexpected noises may be produced. Hopefully, these tips can help achieve a more enjoyable experience with your Galaxy Buds3 Pro! If you have any further concerns or if this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Juan. We're pleased to see that you find them to be a significant upgrade over the Buds2 Pro. It’s awesome that they fit so well in your ears and provide a secure listening experience without the hassle of disconnections. We love knowing how effortlessly they connect with your phone and watch, just as it should be. If you ever have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. We are always here to help! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus