Thank you for your insightful review of the Galaxy Buds3 Pro, Allan! Your feedback is invaluable as we continue to strive for constant improvements. We’re thrilled to see that you’re enjoying the functionality, fit, and exceptional sound that the Buds3 Pro offers. The Buds3 Pro has great features such as adaptive EQ and active noise control. We take pride in our automatic noise adjustment feature. It seamlessly switches between sound settings depending on your environment, ensuring that you always have the best listening experience, whether you’re enjoying music during a walk and need to be aware of sirens or blocking out distracting construction noise. Additionally, the Real-Time Interpreter feature is a game changer for communication. It allows you to break down language barriers effortlessly while keeping everything accessible through your Galaxy smartphone. Your feedback highlights the innovation that Samsung aims to deliver, and we’re excited that the Galaxy Buds3 Pro is meeting your expectations. If you have any concerns or questions, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Andy, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the enhanced audio quality of your new earbuds. We have provided links to the full device manual to help you with the settings, and to the Samsung Support Team if you would like one on one assistance with the settings that detect your earbuds in your ear. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Justin! Thank you for your detailed feedback on the Galaxy Buds3 Pro. We really appreciate your insights and would like to address your concerns. For the best charging performance, it's important to ensure that the earbuds and charging contacts are clean and dry. Sweat or moisture on the charging contacts can lead to charging interruptions or corrosion. We recommend thoroughly cleaning the earbuds and charging contacts with a dry, soft cloth after workouts before placing them in the case. If this continues after doing so, you may need to reach out to us for further assistance. Regarding the battery life, the Galaxy Buds3 Pro are designed to provide 24 hours of use on a single charge, and the charging case offers an additional 30 hours when charged. For extended battery life, it's best to store the earbuds in a fully charged case when not in use to minimize battery consumption. You can also adjust the notification settings from the Galaxy Wearable app on the connected phone. When using iOS, adjust the notification settings in the Galaxy Buds app. We value your feedback, as it helps us improve both our products and support for our valued customers. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Jcendless. We genuinely value feedback from loyal users like you.. We understand that comparing different ecosystems and products is crucial for enthusiasts like yourself. It's clear that you're passionate about audio quality, and we hate to hear that the Active Noise Cancelling (ANC) feature of the Buds3 Pro didn't meet your expectations. Our team is continuously working on firmware updates to enhance the performance of our products, including the ANC feature. To ensure you get the best experience, we recommend checking if your Galaxy Buds3 Pro are up to date with the latest software. For optimal ANC performance, it's also essential to ensure that the earbuds fit properly. Ensuring that the ear tips fit snugly in your ears without any gaps and that the ear tips and the grooves of the earbuds are fully aligned and installed correctly can make a significant difference. If needed, trying larger ear tips for a better fit might help as well. We appreciate your candid feedback. Your feedback drives us to strive for excellence, and we’re committed to delivering an exceptional experience with every update. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus