Hi Ziggy, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you and the comfort and temperature are a crucial part of this experience. We would love to help you troubleshoot the audio quality and temperature of your device. We have provided a link to an article to help you with the audio quality, and a link to the Samsung Support Team to discuss the temperature. Thank you for being a Samsung customer, and we look forward to assisting you further. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

We appreciate you sharing your feedback regarding the Galaxy Buds3 Pro. Dave. The Galaxy Buds3 Pro features a Dual Amplifier system equipped with our first-ever independently controlled woofer and tweeter, allowing them to deliver a wide range of sound. To ensure a comfortable and secure fit, the earbuds come with a variety of ear tip sizes that accommodate different ear shapes. It’s essential to use the right size tips for a snug fit, as this helps prevent sound leaks and ensures optimal audio performance. If you need guidance on changing the ear tips, please refer to our Buds3 Pro tips guide. Once you have the right tips, check for directional markings on the earbuds — look for an "L" for the left earbud and an "R" for the right. Insert the right bud into your right ear with the "R" facing you and the left bud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone points towards your mouth, then adjust them by rotating forwards and backward until they feel comfortable. Lastly, you can run an earbud fit test using the Galaxy Wearable app to confirm that you have the ideal fit. We appreciate your input and encourage you to reach out to our Samsung Support team for any further assistance with this or anything else. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Crescentfresh. Thank you for your feedback on the Galaxy Buds3 Pro! We’re thrilled to hear that you appreciate the excellent sound quality, as our earbuds are designed to provide an outstanding audio experience. The Buds3 Pro features a Dual Amplifier powered by our first-ever independently controlled woofer and tweeter, allowing you to enjoy a wide range of sound. Regarding the earbud tips, we understand the importance of a secure fit during movement. The Galaxy Buds3 Pro comes with multiple ear tip sizes, allowing you to find the best option for your ears. Trying different sizes should help improve stability while you’re active. Your comfort is a priority for us, and we’re always looking for ways to enhance our product design. We truly value your input and will keep it in mind as we work on future improvements. If you have any other feedback or questions, please feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus