Hey there Arturo, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the audio quality and features of your new earbuds. We have provided links to help you with the fit and battery features of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if you would like at any time. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Ryan! The Galaxy Buds3 Pro offers enhanced comfort for an immersive listening experience. They feature a redesigned shape that provides our snuggest fit ever. Additionally, we’ve incorporated Blade Lights to help your buds stand out and elevate your listening experience. We understand that finding the right fit is essential for optimal performance. Please remember that the earbuds come with different-sized ear tips. It’s important to select the right size to ensure there’s no gap between your ear and the ear tip, which helps avoid sound leaks and enhances audio quality. To get the best fit, check the directional marks on the earbuds; you’ll see an “L” for the left ear and an “R” for the right. Insert the R bud in your right ear with the R facing you, and the L bud in your left ear with the L facing you. Adjust the earbuds by rotating them slightly forward or backward until they feel right. You can also run an earbud fit test in the Galaxy Wearable app to confirm that you’ve got the proper fit. If you need help with changing the ear tips, please refer to our guide for more instructions. We appreciate your input and hope you give the buds another try for the best listening experience! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your feedback about the Galaxy Buds3 Pro, Joel. The Buds3 Pro is designed to provide an enhanced listening experience with features like Active Noise Cancelling and up to 26 hours of playtime per charge, which can be extended to 30 hours with the charging case. If you're experiencing concerns with the noise-canceling feature or battery life, Samsung recommends ensuring the earbuds are fully charged and stored in case they are not in use to optimize performance. Also, be sure to ensure that you have the right ear tips in so that the noise cancellation can function at it's best. Your feedback is valuable, and we appreciate you sharing your experience! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus