Hi Jack, Thank you for sharing your thoughts on your Galaxy Buds3 Pro. We understand that when you use your Galaxy Buds, you want the battery to last as long as you do. We’re here to provide you with useful tips on battery charging, steps to maximize battery life, and ways to prevent damage to your earbuds. While all of Samsung's earbuds are built to last throughout the day, battery life and charging times can differ based on the model and usage. The Galaxy Buds3 Pro provide up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. Therefore, keeping your case charged greatly improves battery longevity. Regarding voice quality, it's easy to stay updated on your earbuds by installing the Galaxy Wearable app on your phone or tablet, or the Galaxy Buds app on your PC. These apps let you pair and control your earbuds and check for software updates. This way, you can keep your earbuds current and enjoy all your favorite music. We have a guide linked below that explains how to keep your Galaxy Buds3 software current. If you need more help, please contact our Samsung Support Team, and we will gladly offer personalized assistance based on your experience. Thank you for your review, and thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Great sound, Thank you for your feedback! We're glad to hear that you're enjoying the powerful sound and performance of the Galaxy Buds3 Pro. Designed for immersive listening and everyday convenience, these buds continue to deliver a premium audio experience. We appreciate you being a part of the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Greetings Arean00, Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We're delighted to hear that you're enjoying the seamless connection with Samsung devices and the immersive sound experience. Designed for comfort and everyday convenience, the Buds3 Pro are made to complement the Galaxy ecosystem. If one or both of your Galaxy earbuds are not charging or turning on, the concern may be with the earbuds themselves or the charging case. Using an unapproved charger can cause charging malfunctions and may also damage the earbuds. To troubleshoot, try fully charging the case, checking the earbuds for damage, or restarting them. For more detailed assistance, please refer to our online guide linked below. If you need further help with your earbuds' charging issues, feel free to reach out to our Samsung Support Team. We appreciate your involvement in the Samsung community! Samsung earbuds do not turn on or charge https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-do-not-turn-on -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello Chelsea, Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear they’ve supported you well at work and provided consistent performance all day. Reliable sound and comfort can make a big difference in busy routines, and we’re glad these have been a strong companion for you. Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Greetings Schneider, Thank you for sharing your feedback. The Galaxy Buds3 Pro aim to deliver immersive sound, smooth connectivity, and a stylish design. Comfort and appearance vary for each individual, and your comments highlight the importance of comfort and aesthetics in the overall experience. We're glad to hear that the sound quality and connection impressed you. We appreciate your kind review and thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there SUESUE, Thank you for sharing your experience with the Galaxy Buds3 Pro. Active noise cancellation paired with a secure, comfortable fit is designed to create a more immersive listening experience throughout the day. It’s great to hear how well those features came together for you and made such a strong impression. Thank you for making Samsung your go to choice. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages  

Hi there Amine, Thank you for contacting us about your Galaxy Buds3 Pro. We aim to provide high-quality audio products that are durable and meet our users' needs. If your earbuds stop functioning after a short time, please remember that Samsung devices are protected against manufacturing defects for 12 months, which is the limited warranty period for each product. Additionally, you can opt for Samsung Care+ on eligible devices for extended coverage and extra support. We appreciate your feedback and thank you for selecting Samsung. Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

What’s up Tech Dad, Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The clean design and intuitive features are designed to feel familiar while delivering a distinctly Galaxy audio experience. The way the earbuds are able to seamlessly integrate with your device makes for smooth listening and easy connection Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages