Thanks for reaching out to share your candid feedback of the Galaxy Buds3 Pro, Mike. It's great to see that you love the design of the buds, but we see that you may be having some challenges handling the pinch and swipe controls. To assist you, here’s a brief guide: For pinch controls, a single pinch will play or pause the music, answer or end a call, and stop features like “Read Notifications Aloud,” “Voice Detection,” or “Siren Detection.” A double pinch skips to the next song, while a triple pinch will play the previous song. If you triple pinch within three seconds of starting music, it will restart the song from the beginning. For pinch and hold, you can activate the preset function (default is noise control mode) or reject a call. As for swipe controls, you can adjust the volume by swiping up or down along the designated area. We hope this information enhances your experience with the Buds3 Pro!To assist you, here’s a brief guide: For pinch controls, a single pinch will play or pause the music, answer or end a call, and stop features like “Read Notifications Aloud,” “Voice Detection,” or “Siren Detection.” A double pinch skips to the next song, while a triple pinch will play the previous song. If you triple pinch within three seconds of starting music, it will restart the song from the beginning. For pinch and hold, you can activate the preset function (default is noise control mode) or reject a call. As for swipe controls, you can adjust the volume by swiping up or down along the designated area. We hope this information enhances your experience with the Buds3 Pro! If you have any questions or concerns, don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro! We appreciate your feedback and want to work with you to enhance your listening journey. If you're encountering static noises, we recommend checking for the latest software updates for both your Galaxy Buds3 Pro and your connected device. Keeping your devices updated ensures you benefit from the latest improvements and features. Additionally, a simple restart can do wonders—just power off your earbuds and turn them back on. If that doesn’t do the trick, performing a reset can help refresh the earbuds and resolve any lingering performance concerns. If you need any further guidance on any of these steps, please check out the link attached. Your listening experience is important to us, and we're here to help you enjoy every moment with your Galaxy Buds3 Pro! Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01211003/#:~:text=If%20you%27re%20experiencing%20static,help%20clear%20any%20minor%20problems. smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for sharing your feedback about the Galaxy Buds3 Pro, Shammah! The Buds3 Pro Galaxy Buds3 Pro offers up to 26 hours of playtime per charge and can extend to 30 hours with a fully charged case. To conserve battery power, keep the earbuds in their charging case with the cover closed when they're not in use, and adjust the notification settings through the Galaxy Wearable app on your connected phone; if you’re using iOS, use the Galaxy Buds app to make these adjustments. We appreciate your suggestions for improving battery life and the materials used for the earbuds and case, and we're glad you find the buds to be good overall! If you have more thoughts or experiences to share, we’d love to hear them, and for any further concerns or questions, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus