Hey Moshe, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the audio quality, and we are thrilled to help you troubleshoot the fit and have the best possible usage with your earbuds. We have provided links to an article to help you with the optimal placement and another link to a video to change the ear tips to a more compatible size for your ears if necessary. We also recommend performing a fit test with your earbuds while you are wearing them and connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if these resources do not help you resolve this experience. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello Razulo, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day regardless of the external environment. We have provided a link to the full device manual to help you with the audio settings as well as an article to help you with the ANC feature specifically. Lastly, we have shared a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Michael, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand that the battery life of your device is vital to your uninterrupted listening and enjoyment. Without knowing what battery life you are experiencing, we have provided a link to an article to help you troubleshoot this matter. We have also provided a link to the Samsung Support Team if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Nate, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We are happy to hear you are overall enjoying the usage of your earbuds every day, and we would love to help you with the audio quality and feedback. This is most commonly caused by an obstruction to the microphone during placement, but we have provided a link to an article if that is not the case for you. We have provided a link to the Samsung Support Team as well if this experience continues or you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello Robert, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We love hearing you are truly enjoying the enhanced audio quality, and we would love nothing more than to help you with the control settings and fit. We have provided a link to the full device manual to help you discover the voice control settings available with your new earbuds. We have also provided a link to an article to help you with the fit and recommend following up with a fit test in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages