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Verified Purchase
You will be glad you upgraded
Sometimes, you have second thoughts when you upgrade, but not this time. The 3 pro pods are outstanding. What a fidelity difference, better base, better high notes. Noise-canceling is far superior with silicone tips. Very comfortable. You will not be disappointed. Go for it.
Verified Purchase
The good one's days
I like the audio quality alot. The noise canceling is amazing as well as when I need to use ambient or adaptive modes. Everything is great about them except for the dongle hanging down like airpods. I miss the old small bud hidden away. The dongle catches stuff. Pulls the bud out of my way and is generally annoying because of my stretched lobes. Otherwise great buds.
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Andy! We’re glad to see you enjoy the exceptional audio quality and advanced noise-canceling features. Those are designed to elevate your listening experience, whether at home or on the go. We appreciate your feedback on the dongle design. Your comments about missing the old small bud design are valuable as well. Thank you again for your insights. They help us improve our products! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Disappointed in the quality
I was hoping to love these new Galaxy Buds, especially after upgrading to the S25 Ultra. I appreciate their appearance and design, but honestly, they don't match the quality of my older Galaxy Buds Pro. I've experienced some skipping and glitches during music playback. I've been a loyal Samsung customer for years, owning a Pro Book 4, Tab S9 Plus, and Watch 6 Classic, and I value their ecosystem. However, I'm disappointed with the earbuds' quality and believe Samsung's standards have slipped recently. I hope to see improvements if I'm to remain a loyal customer. If you're looking for better quality, I'd recommend considering older Galaxy Buds models. These new earbuds are simply not worth the price. I'm quite disappointed.
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We are thrilled to see your enthusiasm for Samsung products, including the S25 Ultra, Book 4, Tab S9 Plus, and Watch6 Classic. Your loyalty to Samsung is greatly appreciated, and we understand the importance of maintaining high standards across all our devices. To ensure you have the best possible experience with the Galaxy Buds3 Pro, we suggest a few troubleshooting steps. First, check for software updates to make sure both the earbuds and the Galaxy Wearable app are up to date. If you would like to refresh the earbuds, try resetting them by placing them in their charging case and closing the lid for at least 7 seconds. Then take them out again and try using them. Additionally, remove the Galaxy Buds3 Pro from your device's Bluetooth settings and re-pair them. Make sure the earbuds are fully charged before use and that the touch sensors and speaker grilles are clean and free of debris. Your feedback is invaluable as it helps us strive for excellence in our products. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Could Be Better
The sound quality is just as good as the Buds2 Pro with Ambient or ANC off. I still have significant white noise while using either mode. I actually really like the "pinch" functionality despite the airpod design. All in all, I would not suggest an upgrade if you already have the Buds2 Pro unless they are starting to fade in quality.
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Mike! We’re glad to see you enjoy the sound quality and the pinch functionality! If you’re experiencing static noise, we recommend checking for updates on both your earbuds and the connected device to ensure you’re using the latest software. Restarting or resetting your earbuds can also help clear up any minor glitches. Check out the link attached for more detailed instructions on how to resolve this. We want you to have the best possible experience with the Buds3 Pro, so we hope these suggestions enhance your experience! If you have any further questions or need assistance, feel free to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
I'd return them if I could
I'm a Samsung junkie, I only buy Samsung products for 20 years now. These ear buds suck. I'm so disappointed. The sound is pretty good and the fit is ok. My problem is the earbud controls. It's impossible to use them without basically pulling the earbud out or loosening it to a point where it will fall out. The pinch and slide is a horrible design and barely works. Whoever designed this must have the most dainty tiny fingers or did not try using them. If you plan to use earbud controls without having to use your phone, I wouldn't recommend these.
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro! We’re glad you like the sound quality, but understand you're having some difficulty with the gesture controls. A single pinch plays or pauses music and answers or declines calls. A double pinch skips to the next track, while a triple pinch restarts the previous track if done within three seconds of a new track starting. Holding the pinch activates the preset feature, defaulting to Noise Control mode, which can be customized. You can also decline calls by pinching and holding, and if you're not wearing the earbuds, holding both will turn on the blade lights. Also, you can adjust the volume by swiping up or down. For more details, check the attached manual and be sure to use the gestures as the pictures suggest. If you have further questions, feel free to reach out to us at Samsung Support. -Kelvin https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Fast, simple, no glitches, stylus is a plus
[This review was collected as part of a promotion.] Overall, great phone, I've had it for about a week after my previous phone's camera broke. The camera on this phone is fantastic, great specs, great storage space, I have some many apps downloaded and I can still download much more, does not lag, great size for my hands. I need to take so many notes at work and with the stylus it's super helpful since it's right at my fingers, I don't need to grab a note pad, it's the best upgrade I've done so far when it comes to phones.
Phone, watch, earbuds.
[This review was collected as part of a promotion.] I am a man of almost 60 yrs old. I love my samsung items and use them with ease learning more everyday. I just asked my phone this morning; what can it teach me( Galaxy AI) about AI. I work at work with my phone use my buds and is never with out my watch. This is real life.
Verified Purchase
Terrible downgrade
These are a huge downgrade from the previous generation. They hardly stay in your ear, the sound quality is worse, the noise cancelling only works part of the time, and they are not as comfortable. I loved my buds pro 2s, but am definitely returning these after using them for a week.
Hi there Zeke, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are always happy to help our customers with any aspect of their Samsung products that do not meet their expectations and can enhance their overall experience. With regards to the audio quality, we have provided a link to an article to help you troubleshoot the functionality at your convenience. We have also provided a link to an article to help you with the ANC setting. We have also provided a link to the full device manual to help you adjust the equalizer setting and have the listening experience that aligns to your preferences. For the fit, we have also provided a link to an additional article to help you with the optimal placement. We also recommend performing a fit test with your earbuds while they are connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you have additional questions or continue to experience these frustrations with your earbuds. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Great headphones plagued by a simple issue
They are awesome headphones, great sound, good features, and even more so if you stay within the samsung ecosystem. However, im on my second pair; do not buy these for exercise or the gym. If they get the slightest bit damp they refuse to charge until you wipe them down and clean the case leads with a q-tip. I do not sweat a lot. Samsung support gives some generic response about removing debris and wiping them down. The provided ear inserts are also pretty mediocre. Would suggest buying aftermarket ones. Battery life is really good as long as the high quality audio feature isn't turned on. The noise cancelling is also solid and doesnt use a ton of battery. Headphones could be a 5/5 if it weren't for them not charging every day after the gym. Samsung support was also great about the RMA when my first pair straight stopped charging after about a year. Im putting this review at one star because im frustrated and no one at Samsung will take note of a 3 star review.
Hi Jason, We appreciate you taking the time to reach out and share your thoughts on your Galaxy Buds3 Pro. Your feedback is valuable to us, and we take the time to read all reviews carefully, often making adjustments based on your suggestions. We are committed to enhancing your experience, and you have our full attention. While the Galaxy Buds3 Pro has an IP57 water resistance rating, we recommend wiping them off if they come into contact with moisture, especially the charging case. The Galaxy Buds3 Pro also offers many features, including ambient sound and active noise cancellation. With proper optimization, you can enjoy excellent sound quality throughout the day. To ensure a comfortable fit, the Galaxy Buds3 Pro comes with three sizes of ear tips, so you can find the perfect fit for your needs. We will provide additional resources below for you to explore more about your Galaxy Buds3 Pro and everything they offer. Thank you for choosing Samsung! How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ How to change the tips on your Galaxy Buds3 pro or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003496/ All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE https://www.samsung.com/us/support/answer/ANS10003393/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
great product with some flaws
when new, worked fine but after several months of usage, right headset stopped charging, cleaned the case, cleaned the headset but it is having a hard time to get connection. have to press it a bit to get connected and see the charging light. also, new S25 works on google, but headset does not respond when "hey google" command is given. otherwise, it is a great headset.
Hey Levani. Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're glad to hear that you've enjoyed using them overall. Regarding the charging concerns, it's great to know you've taken the initiative to clean both the case and the headset. Sometimes, ensuring a snug fit can help with connectivity, so we recommend checking that the earpiece is properly seated in the case for optimal charging. For the voice command feature, the Galaxy Buds3 Pro are designed to enhance your experience while wearing them! You can perform actions like playing music, adjusting the volume, and answering incoming calls just by speaking your command. If you have a voice assistant set up on your phone, such as Bixby, you can easily enable it to work with your buds and enjoy hands-free functionality. Check out the link attached to learn more about the voice command feature. We're always here to help you get the most out of your Galaxy Buds! If you still face challenges with your buds charging, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003614/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus