Hi Dfish1608! Thank you for sharing your feedback about the Galaxy Buds3 Pro. It’s great to see that you’re enjoying the sound quality. To make handling and storing the earbuds easier, you can insert each earbud into the case by aligning them with their respective slots and placing them gently until they lock into place magnetically. Ensuring the correct placement of the earbuds can help prevent them from slipping out of the case. Your insights are valuable and we hope to hear more from you in the future. For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Lizzy, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the new ambient sound features and the updates that have been made to these earbuds. We would be more than happy to help you with the experiences that are causing frustration for you, and help you have the best experience possible. We have provided a link to two articles, one to help you with the fit, and another to hep you with the audio quality. We have lastly provided a link to the Samsung Support Team to offer additional assistance if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your wonderful feedback on the Galaxy Buds3 Pro, Gerardo! We’re delighted to see that you are enjoying the exceptional sound quality and stylish design. It’s fantastic to know that the seamless connectivity with your Samsung devices has been able to enhance your overall experience. We take pride in creating products that integrate smoothly into your life. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus