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Customer reviews for Samsung Galaxy Buds3 Pro for
Samsung Galaxy Buds3 Pro

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Showing 1,011-1,020 of 14,109 reviews
Sep 24, 2024
Maritza G
3 out of 5 stars review

Verified Purchase

THINK TWICE BEFORE YOU BUY

I gave them a 3 because they do not fit my little ears as well as I'd hope they would. Even after changing the ear tip to the smallest tip provided, they still feel like they are going to fall out. & because of that, I find it challenging to switch the song manually or turn the volume up or down :(

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi Martiza G, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it can be to have a new device that is not meeting your expectations. We have provided a link to an article to help you with the fit and recommend doing a fit test in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues or you would like any assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 30, 2024
Zeke
1 out of 5 stars review

Verified Purchase

Terrible downgrade

These are a huge downgrade from the previous generation. They hardly stay in your ear, the sound quality is worse, the noise cancelling only works part of the time, and they are not as comfortable. I loved my buds pro 2s, but am definitely returning these after using them for a week.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi there Zeke, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are always happy to help our customers with any aspect of their Samsung products that do not meet their expectations and can enhance their overall experience. With regards to the audio quality, we have provided a link to an article to help you troubleshoot the functionality at your convenience. We have also provided a link to an article to help you with the ANC setting. We have also provided a link to the full device manual to help you adjust the equalizer setting and have the listening experience that aligns to your preferences. For the fit, we have also provided a link to an additional article to help you with the optimal placement. We also recommend performing a fit test with your earbuds while they are connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you have additional questions or continue to experience these frustrations with your earbuds. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jan 3, 2025
Janice
5 out of 5 stars review

Verified Purchase

GREAT EARBUDS!!!

Love These!! Still learning the features but the noise canceling is on point!! Put them in my ears when I had a migraine and needed to be in a silent space! Never really cared for this style in earbuds and was skeptical about buying these because they never felt right in my ears, but once I started wearing them, my opinion changed.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Mar 15, 2025
Marc
3 out of 5 stars review

Verified Purchase

Ear rubber pice needs one more smaller ear rubber

Ear bud rubber ear pice needs one more size smaller than the 2 they come with. I changed them when I first got them because they didn't fit correctly and second choice they give you fit better but no other choice and because they are a special type and have the hard plastic connected to them I can't get ones that fit better so I am stuck with them falling out of my ears ☹️ so they sit and don't get used. They sound great until they fall out .

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thanks for reaching out, Marc. Your feedback on the Galaxy Buds3 Pro is greatly appreciated! We’re glad to see you enjoy the sound quality, as it’s one of the standout features of these earbuds. The Buds3 Pro offer a refreshed look and revolutionary sound, designed for true audio lovers. With a comfortable, new shape and improved hardware, they deliver the high-resolution audio experience your ears have been craving. We understand how important it is to have a secure and comfortable fit for an enjoyable experience. The Galaxy Buds3 Pro include ear tips in different sizes to help users find the best fit. To improve stability, ensure the ear tips are aligned and securely attached to the earbuds by matching the groove of the ear tip with the latch on the speaker. Gently press the ear tips until they click into place. Additionally, inserting the earbuds with the correct directional markings (L for the left ear and R for the right ear) and rotating them gently forward or backward can help achieve a more secure fit. We also understand your concern about the availability of smaller ear tip sizes and the design of the attached plastic. Your feedback on this aspect is valuable. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Jul 27, 2024
Kevin
4 out of 5 stars review

Verified Purchase

Amazing product

This amazing product is a 10 when you use it with android, I didn't probe it with another phone than my S22 but with mine works perfectly. The only problem is that the compatibility with windows is not good enough yet. I hope that the next version does. That's why I give it 4 and no 5. Just Multiplatform compatibility and switching.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Dec 2, 2024
K Hendricks
4 out of 5 stars review

Verified Purchase

Love this product, they sound amazing.

Absolutely love them, the only reason I gave it a 4 8nstead of a 5 is that for whatever reason if I'm using them and then get into my car it automatically switch to my car audio instead of staying connected to the buds but I think that's just a setting I need to find and change.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi there K Hendricks, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We couldn't be happier to hear you are loving the usage and enhanced audio quality of your earbuds. If you are looking to adjust the settings we have provided a link to the full device manual, you can also use the manual for your phone to determine optimal Bluetooth connection settings. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Feb 8, 2025
Deraj
5 out of 5 stars review

Verified Purchase

Worth the Upgrade!

I love the Buds 3 Pro! Upgraded from original Buds Pro, and it is a huge upgrade. The new design is so much better for weight distribution. This leads to a more secure feel in the ear and no worries of the "old heavy ball" falling out of the ear, as was the case with the originals. The sound and controls have always been great, but I do like the Buds 3 having an actual button on each instead of just sensors. Gone are the days of accidental actuation of their functions. Great job Samsung!

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Jul 26, 2024
Firmo
5 out of 5 stars review

Verified Purchase

I really recommend it.

A major improvement in terms of design, I'm more comfortable with these Galaxy Buds3 Pro, the Buds2 felt like they were going to fall off. The sound is very good, I haven't noticed much of a difference with the Buds2 Pro. But what I liked most is the case, the shape and the transparent cover are very practical. Very happy with this purchase. I recommend it.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Nov 16, 2024
Ruben
1 out of 5 stars review

Verified Purchase

If I can, I will return them

Doesn't feel like a Samsung product, looks a lot like the competition air pods. I always like Samsung products. My Galaxy buds 2 Pro are way better than this ones. Buds 2 Pro stay inside your ears and don't come off. Buds 3 like the air pods by walking already start to come off. That why I always like Samsung product because they stays inside your ear drums. But this Buds 3 pro is the worst product I have bought from Samsung so far. I new buds 3 pro i have been using them seen I got them like a mount ago and still go back to my buds 2 pro after a few minutes I have them on my ear because they start coming out of my ear drum every time I used them. Plus the bud2 pro did came with different ear pieces to replace in case one don't fit right you have the chance to adjust it to you preference. But this new buds 3 doesn't give you that chance, I don't know if Samsung sell the ear pieces replacement separately. Sound quality maybe a bit clear from the previous but not by much, volume wise I prefer the buds2 pro because doesn't come out of your ears and maybe you fill like the volume is better on the buds 2 pro. I don't like the experiences I been having with this new product from Samsung. Is the first time I'm disappointed with their product. If I could I will return it.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi there Ruben, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you with the fit and features of your earbuds. The additional ear tips you mention needing, should have been included in a box in your original packaging that also contained the charging cable for your earbuds. We haev provided a link to help you with the fit of your earbuds, and recommend doing a fit test in the Samsung Wearables App. We have provided a link to the Samsung Support Team if these accessories were not included in your original packaging. They can also work with you directly to ensure you have the intended experience with your device. We appreciate you being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Oct 5, 2024
Dani Francisco
5 out of 5 stars review

Verified Purchase

Best earbuds I've ever owned

Honestly, these are the best earbuds I've ever had; they stay in my ears and don't fall out easily, the sound they produce is loud and crystal clear, taking phone calls with them is super easy, and I love the flare the lights on the outside gives them. My favorite thing about these earbuds is the adaptive noise control, its very accurate and helps me hear my environment while also giving me a good listening experience. 10 out of 10 would recommend to anyone who values a good listening experience.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992