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Customer reviews for Member's Mark Mesh Office Chair for
Member's Mark Mesh Office Chair
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4.5 out of 5 stars
stars
68 ratings60 reviews
  1. 5 stars79% (54)
  2. 4 stars9% (6)
  3. 3 stars3% (2)
  4. 2 stars1% (1)
  5. 1 star7% (5)

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Showing 1-10 of 60 reviews
Feb 19, 2026
Reviewer name: jennifer l
5 out of 5 stars
5 out of 5 stars review

I really like this office chair. The seat and arm rests are nicely padded and comfortable. I really like how both the arms of the chair can be raised, can make it easier to get out of. The mesh backing of the chair i also comfortable and allows a bit of airflow so your back doesn't get all sweaty. I could sit in this chair for hours and still be comfortable.

Incentivized Review
Review from Field Agent
Helpful?6SD2JVA63Z7S18414323264
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are pleased to hear that you like the padded arms and seat as well as mesh back since it allows great airflow. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 20, 2026
Reviewer name: Preston S
5 out of 5 stars
5 out of 5 stars review

The smash office chair is very high-quality! Both the seat and back are very well supported and have a nice breathable material. The casters roll smoothly and the chair swivels easily. I do wish it could rise up a little bit higher for a taller situation. Also, the flip up armrest are nice for tight spaces or getting in and out of.

Incentivized Review
Review from Field Agent
Helpful?6SD2JVA63Z7S18414323264
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We love to hear that the adjustability of this chair makes it a great fit for your space, even the tighter spaces Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jul 20, 2026
Reviewer name: Dan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent value.

This chair is a great value. Requires assembly but instructions were clear and it took all of 20 minutes.

Helpful?6SD2JVA63Z7S18414323264
Feb 19, 2026
Reviewer name: Jennifer l
5 out of 5 stars
5 out of 5 stars review

Very nice and comfortable office chair! It has a breathable mesh seat back which gives a relaxing feel when sitting on and the cushion of the seat is nice and firm. It definitely has great support. This chair may be a bit small for bigger/taller people .

Incentivized Review
Review from Field Agent
Helpful?6SD2JVA63Z7S18414323264
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and love how much you enjoy the ample support and light, breathability of the mesh back. If you need additional service, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 19, 2026
Reviewer name: Clara M
5 out of 5 stars
5 out of 5 stars review

Excellent back support!! I would buy in a heartbeat! Has the breathable mesh backing to add to comfort but also to help prevent sweating. It's height adjustable and swivels. Has a weight capacity of 275 pounds so it would meet most people's needs. Durable material makes this chair not only visually pleasing but comfortable as well

Incentivized Review
Review from Field Agent
Helpful?6SD2JVA63Z7S18414323264
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We love to hear how uh you appreciate the support and breathability the mesh back offers. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Nov 4, 2024
Reviewer name: mrsclaws
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good chair for the price, but with limitations

Nice chair. Went together easily. Seems sturdy. Material seems strong. Chair is comfortable, but the foam in the cushion flattens out quickly, making the seat hard. Easy enough to get an ergonomic cushion to put on top.

Helpful?6SD2JVA63Z7S18414323264
Feb 19, 2026
Reviewer name: Kelly N
5 out of 5 stars
5 out of 5 stars review

I love this chair because it has an adjustable seat back! I can roll to a different spot if I need to. It is a very comfy cushion for those long working hours!

Incentivized Review
Review from Field Agent
Helpful?6SD2JVA63Z7S18414323264
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are happy this chair has the features you love like the adjustable arms and back. If you need additional service on your chair, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 23, 2026
Reviewer name: Chris J
3 out of 5 stars
3 out of 5 stars review

This office chair is great for what it is. The cushion is moderately comfortable and the arms flip up if needed to slit under a low desk. It is definitely a budget office chair and might become uncomfortable after long periods, but I can recommend it for what it is.

Incentivized Review
Review from Field Agent
Helpful?6SD2JVA63Z7S18414323264
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your suggestion regarding the durability of the chair. We are happy that you find it comfortable overall and enjoy the adjustable arm feature. If you need any service on this chair, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Dec 22, 2025
Reviewer name: Loren
1 out of 5 stars
1 out of 5 stars review

Missing pieces- can’t build chair

I’ve been waiting for this chair to come back in months. Finally snagged it only to be missing several key parts when delivered (base, base plate, seat plate) so there is no way to assemble it. I tried calling the customer service number on the box that says “call us first” but no one picks up. So now I’m left with pieces of a chair that can’t be assembled and no remedy other than to repackage, return to local club, and attempt to reorder completely.

Helpful?6SD2JVA63Z7S18414323264
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding missing parts. If you are still in need or would like to get in touch to resolve this matter you can also reach us by our escalations email so that we can get to your request asap, serviceescalations@trueinnovations.com. Please be sure to reference your review so we have the necessary information to proceed accordingly. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Dec 13, 2025
Reviewer name: RODNEY
1 out of 5 stars
1 out of 5 stars review

Mesh is prone to problems and loosening

The chair is very comfortable, but the design of the mesh is prone to loosening and damage from objects if not careful. This chair came with the damage in the photo which we didn't notice right away. We bought three of these chairs, the mesh began to loosen on one of the other ones within a month. I would not buy these chairs again.

Helpful?6SD2JVA63Z7S18414323264
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing in relating to the mesh material. We are very sorry to hear about the condition of your chairs and are happy to assist if you are interested. We have a customer support team that can assist if you need it going forward. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.