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Customer reviews for Midea Cube 50 Pint Smart Control Dehumidifier For Rooms Up to 4,500 sq. ft. w/ Built-In Pump, Drain, and Hose, Energy Star for
Midea Cube 50 Pint Smart Control Dehumidifier For Rooms Up to 4,500 sq. ft. w/ Built-In Pump, Drain, and Hose, Energy Star
3.5 out of 5 stars
stars
47 ratings40 reviews
  1. 5 stars51% (24)
  2. 4 stars11% (5)
  3. 3 stars2% (1)
  4. 2 stars6% (3)
  5. 1 star30% (14)

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Showing 11-20 of 40 reviews
Jun 5, 2026
Reviewer name: David
1 out of 5 stars
1 out of 5 stars review

Dehumidifier stuck on 30%

I have 2 other smaller Midea cube dehumidifiers that I've been extremely happy with, but this one is a lemon. The humidity reading is stuck at 30% rendering it useless. The humidity in my basement is currently 55% but this thing won't even turn on when I set it at 40% or 45%. It continuously measures the humidity at 30%. While trying to troubleshoot, I've read numerous reviews with the same problem. Shame on Midea for knowingly shipping faulty dehumidifiers. They've just lost a reliable customer.

Helpful?6STZFS1NFGSO18394917208
reply from Midea Team

Hi David, thank you for posting about our Midea Cube 50 Pint Smart Control Dehumidifier. We're sorry to hear about the humidity issues you are experiencing with the unit. Please email us at digitalsupport@midea.com to assist. Have a great day! ~Midea Customer Support

Jun 17, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Midea customer service not helpful

★★☆☆☆ The dehumidifier itself works very well. Within the first day it removed a large amount of moisture from my home and made the house noticeably more comfortable. Unfortunately, the humidity sensor was defective right out of the box. The display was permanently stuck at 30% humidity while two independent hygrometers showed humidity levels in the mid-40s and higher. After researching the issue, I found many other owners reporting the same problem. I contacted Midea customer service and requested a replacement sensor. Instead of simply sending a low-cost replacement part for a brand-new registered unit, I was asked to provide multiple photos, videos, receipts, serial numbers, and extensive documentation. I eventually purchased and installed the replacement sensor myself, which immediately fixed the problem. The dehumidifier now reads within 1% of my standalone hygrometer. In summary, this is a very effective dehumidifier with a known humidity sensor issue and disappointing customer service. I can recommend the performance of the unit, but not the support experience.

Helpful?6STZFS1NFGSO18394917208
reply from Midea Team

Hello anonymous, thank you for reviewing our Midea Cube 50 Pint Smart Control Dehumidifier. We apologize for the issue you've experienced with your unit and the unsatisfactory customer service experienced. However, we're glad you were able to resolve the issue. For further support or questions, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Jun 8, 2026
Reviewer name: Patrick
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Stay away

Good luck getting one that works I Got one out of three that worked

Helpful?6STZFS1NFGSO18394917208
reply from Midea Team

Hello Patrick, thank you for reviewing our Midea Cube 50 Pint Smart Control Dehumidifier. We apologize for the issues you've experienced with your units. For support or questions, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Jul 1, 2026
Reviewer name: DS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent

A very versatile and well featured design, quiet and efficient.

Helpful?6STZFS1NFGSO18394917208
May 4, 2026
Reviewer name: AlyssaG
5 out of 5 stars
5 out of 5 stars review

Portable dehumidifier

[This review was collected as part of a promotion.] Comes with an instruction manual super easy setup. It comes with a handle to help pick it up the unit is heavy so you'll need to be careful while picking it up and moving it around. If you live in a place that's humid and you have maybe a work shop/shed /tiny home this is perfect.

Review from Midea
Helpful?6STZFS1NFGSO18394917208
Apr 16, 2026
Reviewer name: ss6d
1 out of 5 stars
1 out of 5 stars review

Defective humidity reading out of the box

Humidistat malfunctioning as it constantly displays 30% for the current in-room humidity. Unable to use the "set" mode as a result. The product page also has incorrect information as one of the photos says this supports Apple Home which it does not. The product details also says it supports Matter smart home but it does not. Contacted Midea Support already and they just told me to return the defective unit to Sam's Club. They also confirmed this model doesn't support Apple Home or Matter and the product listing is incorrect. I guess I will just have to keep buying them until I get one that works properly which is frustrating. At least it does have a two year warranty but my last Cube gave up after 2.5 years.

Helpful?6STZFS1NFGSO18394917208
reply from Midea Team

Hello ss6d, thank you for reviewing our Midea Cube 50 Pint Smart Control Dehumidifier. We apologize for the inconvenience you've experienced with the humidistat and the inaccuracies in the product listing. The page will be updated to reflect this information. For further support or questions, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Mar 27, 2026
Reviewer name: VanessaL
5 out of 5 stars
5 out of 5 stars review

Good

[This review was collected as part of a promotion.] Honestly, this dehumidifier has been a game changer. It's pulls so much moisture out of the air without being loud and my space feels fresh almost instantly. Super easy to use and put together. I love that it doesn't take up too much.

Review from Midea
Helpful?6STZFS1NFGSO18394917208
Apr 30, 2026
Reviewer name: Melissa
1 out of 5 stars
1 out of 5 stars review

Bad Sensor, brand new

This is the most quiet dehumidifier Ive ever used. But, just like other reviewers, mine - new out of the box - had faulty humidity sensor. Always says it's 30%, but humidity is MUCH higher according to all the other humidity sensors I have. Will return and order again (because it's so quiet) to see if I can get one that works… will review again after that.

Helpful?6STZFS1NFGSO18394917208
reply from Midea Team

Hello Melissa, thank you for reviewing our Midea Cube 50 Pint Smart Control Dehumidifier. We're sorry your unit failed to read the correct humidity level. For assistance with troubleshooting, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Mar 27, 2026
Reviewer name: SophieH
5 out of 5 stars
5 out of 5 stars review

Efficient - Convenient - Reliable

[This review was collected as part of a promotion.] It has been a great addition to my space. It pulls moisture out of the air quickly and keeps the room feeling comfortable. I especially like the compact cube design and the built-in pump, which makes draining the water much easier. It runs quietly and is very convenient for everyday use.

Review from Midea
Helpful?6STZFS1NFGSO18394917208
Apr 29, 2026
Reviewer name: CynthiaW
4 out of 5 stars
4 out of 5 stars review

Definitely does the job!

[This review was collected as part of a promotion.] I was a little nervous at first, but after unboxing, this was fairly easy set. This has amazing quality and feels very heavy duty. It also is very quiet. All in all the air quality is better now that I've added this to my basement.

Review from Midea
Helpful?6STZFS1NFGSO18394917208