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Customer reviews for Midea Cube 50 Pint Smart Control Dehumidifier For Rooms Up to 4,500 sq. ft. w/ Built-In Pump, Drain, and Hose, Energy Star for
Midea Cube 50 Pint Smart Control Dehumidifier For Rooms Up to 4,500 sq. ft. w/ Built-In Pump, Drain, and Hose, Energy Star
3.5 out of 5 stars
stars
46 ratings39 reviews
  1. 5 stars52% (24)
  2. 4 stars11% (5)
  3. 3 stars2% (1)
  4. 2 stars7% (3)
  5. 1 star28% (13)

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Showing 1-10 of 39 reviews
Jul 18, 2026
Reviewer name: Hugh
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent App Features

This Cube has excellent scheduling through the App and long-distance with no connection breaks. I have it in a sealed foamed attic, and it sucked out the humidity with the temps as high as 95. I set this Cube to 40% and scheduled it to run at 3 different times during the day. It pumps a lot of water exceeded my expectations.

Helpful?6STZFS1NFGSO18394917208
Jun 19, 2026
Reviewer name: Ray
5 out of 5 stars
5 out of 5 stars review

really good product

I'm not going to lie. I was a little weary reading some of the reviews. Make sure you read the reviews from verified purchases. I'm assuming that's from Sam's club members. Read all your documentation that comes with the dehumidifier and also the box that it comes in. I haven't had any issues and has worked very well for me.

Helpful?6STZFS1NFGSO18394917208
Apr 1, 2026
Reviewer name: NADIA
5 out of 5 stars
5 out of 5 stars review

Clean your filters ! Has two one on each Side

Ok I found out the issue it stops working if you don’t clean the filter often . I did my research and regretted buying it then when I clean the filter and it had two filters one on each side . Make sure to clean the filters . Now mines is working properly!

Helpful?6STZFS1NFGSO18394917208
Jun 17, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Midea customer service not helpful

★★☆☆☆ The dehumidifier itself works very well. Within the first day it removed a large amount of moisture from my home and made the house noticeably more comfortable. Unfortunately, the humidity sensor was defective right out of the box. The display was permanently stuck at 30% humidity while two independent hygrometers showed humidity levels in the mid-40s and higher. After researching the issue, I found many other owners reporting the same problem. I contacted Midea customer service and requested a replacement sensor. Instead of simply sending a low-cost replacement part for a brand-new registered unit, I was asked to provide multiple photos, videos, receipts, serial numbers, and extensive documentation. I eventually purchased and installed the replacement sensor myself, which immediately fixed the problem. The dehumidifier now reads within 1% of my standalone hygrometer. In summary, this is a very effective dehumidifier with a known humidity sensor issue and disappointing customer service. I can recommend the performance of the unit, but not the support experience.

Helpful?6STZFS1NFGSO18394917208
reply from Midea Team

Hello anonymous, thank you for reviewing our Midea Cube 50 Pint Smart Control Dehumidifier. We apologize for the issue you've experienced with your unit and the unsatisfactory customer service experienced. However, we're glad you were able to resolve the issue. For further support or questions, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Jun 5, 2026
Reviewer name: David
1 out of 5 stars
1 out of 5 stars review

Dehumidifier stuck on 30%

I have 2 other smaller Midea cube dehumidifiers that I’ve been extremely happy with, but this one is a lemon. The humidity reading is stuck at 30% rendering it useless. The humidity in my basement is currently 55% but this thing won’t even turn on when I set it at 40% or 45%. It continuously measures the humidity at 30%. While trying to troubleshoot, I’ve read numerous reviews with the same problem. Shame on Midea for knowingly shipping faulty dehumidifiers. They’ve just lost a reliable customer.

Helpful?6STZFS1NFGSO18394917208
reply from Midea Team

Hi David, thank you for posting about our Midea Cube 50 Pint Smart Control Dehumidifier. We're sorry to hear about the humidity issues you are experiencing with the unit. Please email us at digitalsupport@midea.com to assist. Have a great day! ~Midea Customer Support

May 29, 2026
Reviewer name: Carol
1 out of 5 stars
1 out of 5 stars review

One year use if you are lucky

I just hooked up my 4th unit….one every year. None have lasted more than a year and forget customer service. I liked the size but sure tired of annual purchasing. Price has gone up drastically but quality is still bad. I take very good care of them but it did not matter.

Helpful?6STZFS1NFGSO18394917208
reply from Midea Team

Hello Carol, thank you for reviewing our Midea Cube 50 Pint Smart Control Dehumidifier. We're sorry your units to perform after a year of use. For assistance with troubleshooting, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Jun 8, 2026
Reviewer name: Patrick
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Stay away

Good luck getting one that works I Got one out of three that worked

Helpful?6STZFS1NFGSO18394917208
reply from Midea Team

Hello Patrick, thank you for reviewing our Midea Cube 50 Pint Smart Control Dehumidifier. We apologize for the issues you've experienced with your units. For support or questions, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Mar 20, 2026
Reviewer name: David
1 out of 5 stars
1 out of 5 stars review

Faulty humidity sensor

This machine I received brand new, right out of the box, it is not working right. The humidity sensor is stuck at 30%, I have several hygrometers all reading over 50%. The unit removes a ton of water, but I don’t want to have to constantly run it on constant mode. Sad a brand new product is defective right out of the box Will return

Helpful?6STZFS1NFGSO18394917208
reply from Midea Team

Hello, David. Thanks for posting your feedback regarding the Midea Cube 50 Pint Smart Control Dehumidifier. We are sorry that the appliance is not performing as expected. For assistance, please contact us at Digitalsupport@midea.com. Have a great day! Midea Customer Support

Apr 30, 2026
Reviewer name: Melissa
1 out of 5 stars
1 out of 5 stars review

Bad Sensor, brand new

This is the most quiet dehumidifier Ive ever used. But, just like other reviewers, mine - new out of the box - had faulty humidity sensor. Always says it’s 30%, but humidity is MUCH higher according to all the other humidity sensors I have. Will return and order again (because it’s so quiet) to see if I can get one that works… will review again after that.

Helpful?6STZFS1NFGSO18394917208
reply from Midea Team

Hello Melissa, thank you for reviewing our Midea Cube 50 Pint Smart Control Dehumidifier. We're sorry your unit failed to read the correct humidity level. For assistance with troubleshooting, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Apr 16, 2026
Reviewer name: ss6d
1 out of 5 stars
1 out of 5 stars review

Defective humidity reading out of the box

Humidistat malfunctioning as it constantly displays 30% for the current in-room humidity. Unable to use the "set" mode as a result. The product page also has incorrect information as one of the photos says this supports Apple Home which it does not. The product details also says it supports Matter smart home but it does not. Contacted Midea Support already and they just told me to return the defective unit to Sam's Club. They also confirmed this model doesn't support Apple Home or Matter and the product listing is incorrect. I guess I will just have to keep buying them until I get one that works properly which is frustrating. At least it does have a two year warranty but my last Cube gave up after 2.5 years.

Helpful?6STZFS1NFGSO18394917208
reply from Midea Team

Hello ss6d, thank you for reviewing our Midea Cube 50 Pint Smart Control Dehumidifier. We apologize for the inconvenience you've experienced with the humidistat and the inaccuracies in the product listing. The page will be updated to reflect this information. For further support or questions, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.