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Customer reviews for Selectivend Advantage Plus ADA Compliant Combo Vending Machine for
Selectivend Advantage Plus ADA Compliant Combo Vending Machine
3.6 out of 5 stars
stars
91 ratings65 reviews
  1. 5 stars49% (45)
  2. 4 stars16% (15)
  3. 3 stars4% (4)
  4. 2 stars5% (5)
  5. 1 star24% (22)

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Showing 31-40 of 65 reviews
Mar 30, 2026
Reviewer name: BLAIR
3 out of 5 stars
3 out of 5 stars review

Good with Reservations

So the complaints about the cashless device and billing, etc. are well deserved. But here's the thing -- Selectivend has nothing to do with the cashless device. I've had countless issues with one of the cashless providers (Cantaloupe) for the last 8 years. But this is a SEPERATE issue from the machine itself. The machine itself is VERY reliable once you get it going (see below). I've used them exclusively for my combo machines for over 8 years. I own 20 of them. They are also pretty easy to work on if anything goes wrong. Yes, "Customer Service" (again, not Selectivend, but Vendnet USA) takes, generally, a LONG time to get to if you call (be prepared to wait around 45min. ). But they are VERY helpful once you get on the phone with them. So why only 3 Stars? The reason I do not give them more stars is because Selectivend (and the manufacuturer, Wittern) need to improve in these areas: 1.) I have yet to receive a single invoice for any of the 20 mahcines I've purchased through Selectivend. Not one. And no, they did not go to my "junk" box -- I've checked. This is entirely unacceptable and unprofessional. 2.) I'd say almost every machine I've gotten from Selectivend has had at least one issue upon delivery (usually minor) that needed to be fixed. So make sure everything works and everything vends, etc upon setup. Quality control is TERRIBLE in my opinion. But once everything is straightened out I've had reliable service with very few issues with these machines. 3) I've had Selectivend CANCEL orders for machines and never tell me. Insane but true. I've brought these issues to their attention. Nothing has changed to my knowledge or experience. So I would purchase this model from Selectivend (or their drink machines, etc), just make sure you understand that cashless is a separate issue and make certain all functions of the machine work properly upon delivery. And forget about getting an invoice for the machine, lol.

Helpful?3OBPLRDM7BG118337874821
reply from SelectivendProductExpert

Hi Blair, we appreciate you taking time to post your review. Thank you for choosing Selectivend and Sam's Club for your vending machine needs. Your years of partnership are greatly valued. We apologize if you purchased with a credit card for some of your earlier orders from 2018-2020 and not provided an invoice. For financed orders, the finance company is always able to provide copies of documentation. If you're still financing the machine from your last purchase in 2023 we can certainly help with payment confirmations. The finance company is able to provide a copy of the original purchase agreement and an outline of your payments applied throughout the term. For financed orders that have been paid off, they can still provide details depending on the amount of time since contract disposition. Your feedback is truly appreciated. Thank you.

Apr 3, 2026
Reviewer name: ECSV
5 out of 5 stars
5 out of 5 stars review

Love the machine, Rebate needs adjustment.

I purchased the previous model of this machine for a small vending business. It looks identical to this, so I'm not sure why they list it as a different model, but that is why this has so few reviews, it reset the reviews when they changed the model number. They have been selling this machine for several years. I have been running it for about 2 years now and it has been great. I bought it without the card reader and set it up with another brand of card reader, they probably don't want brands listed here, but there are only a few options to choose from, so you can figure it out. The machine is sturdy but probably wouldn't stand up well to the kind of use and abuse it would take in a shopping mall or a high school. I think it's probably best suited for a small business environment, teachers lounge etc. The rebate program is legit, I sent the receipts in and got a check a few weeks later. My only wish is that they offered a bigger variety of products in the rebate program. The Gatorade and Propel are fine and sell pretty well, the pretzels and crackers on the other hand, good luck. Unless you have an extraordinarily high volume location, or maybe several locations, you will never get through 13 boxes of mini pretzels with 60 bags each. So the rebate program seems generous, and for the right setup it is, you just need to ask yourself how realistic it is for your location. It's no problem if you only partially utilize the rebate, they will pay you for whatever you submit, it just hurts to leave money on the table.

Helpful?3OBPLRDM7BG118337874821
reply from SelectivendProductExpert

Hi ECSV, thank you for taking time to post your review. We're happy that you love the combo vending machine and found value in the product rebate program. It definitely is a lot of product. We appreciate you choosing Selectivend and Sam's Club for your vending machine needs. Please call us at 866-843-4908 if we can ever be of assistance. We're here to help. Thank you!

Dec 12, 2019
Reviewer name: Mtown
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Salute

Great investment Selectivend was super helpful. Everything has worked out better than planned.

Helpful?3OBPLRDM7BG118337874821
reply from SelectivendProductExpert

Mtown, your positive feedback is greatly appreciated. We trust all is well, but please don't hesitate to call us at 800-323-8793 if you ever need us. We're here to help. Thank you.

Feb 20, 2021
Reviewer name: Kim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice machine

So far i love the machine, works great

Helpful?3OBPLRDM7BG118337874821
reply from SelectivendProductExpert

Hi Kim, we appreciate your review from when you originally purchased your combo vending machine. Call us at 800-323-8793 anytime you need help. We'll be here to help. Thank you.

Feb 18, 2025
Reviewer name: AskingForAFriend
5 out of 5 stars
5 out of 5 stars review

Great combo machines!

We love these vending machines! Scott, the manufacturer contact, is great to work with! We will be purchasing more of these for ALL accounts with small doorways. They are great machines!

Helpful?3OBPLRDM7BG118337874821
reply from SelectivendProductExpert

Thank you so much for posting a review, and for your kind words about Scott. He has been with the company for 20 years and is very knowledgeable. We're thrilled that you love your machines, and plan to get more of them. We manufacture a variety of machine sizes and will be ready to help you. Thank you for choosing Sam's Club and Selectivend for your vending needs. Your business is greatly appreciated. Call us at 800-323-8793 anytime as we'll be happy to help. Thank you!

Feb 6, 2023
Reviewer name: Jello
1 out of 5 stars
1 out of 5 stars review

POOR CUSTOMER SERVICE

DO NOT BUY THE CARD READER, MINE DOES NOT WORK, BUT I CANT GET ANYONE TO HELP, WHEN YOU TRY CALLING, THEY PUT YOU ON HOLD FOR HOURS AND NO ONE WILL ANSWER AND THAT IS THE ONLY WAY TO CANCEL THEY JUST KEEP CHARGING MY CARD 8.49 PER MONTH,

Helpful?3OBPLRDM7BG118337874821
reply from SelectivendProductExpert

We sincerely apologize for your purchase experience. It's certainly not reflective of our historical customer support levels that span over 90 years. Our card reader partner had EMV regulation changes that resulted in an extended period of high call and email volume to our customer support team. Please call us directly at 800-323-8793 if you need help and we'll work hand-in-hand with our customer support team to ensure you are always up and running as you should be. Thank you.

Dec 1, 2018
Reviewer name: Car Wash
5 out of 5 stars
5 out of 5 stars review

Works great

I have had this machine at my car wash for about a year now and have had no problems with it. When I need another vending Machine this is the one I will buy.

Helpful?3OBPLRDM7BG118337874821
reply from SelectivendProductExpert

Your review is greatly appreciated and we're glad the Advantage Plus ADA Compliant Combo Vending Machine was the right choice for your car wash. Please call us at 800-323-8793 if you ever need our help. Thank you.

May 14, 2019
Reviewer name: Mary
5 out of 5 stars
5 out of 5 stars review

Perfect for a small business

We received our machine in Dec 2018. It's great to have the combo machine to save on space in the lunchroom. Rebate is awesome, it definitely help in the purchase of this machine.

Helpful?3OBPLRDM7BG118337874821
reply from SelectivendProductExpert

Hi Mary, we appreciate your review from when you originally purchased your Advantage Plus Combo Vending Machine. Very happy that you also took advantage of the snack and drink rebate program as it's a great way for Sam's Club members to get a lot of free product after rebate. Please call us at 800-323-8793 if you ever need help with your machine. Thank you.

Feb 12, 2020
Reviewer name: Happy customer
5 out of 5 stars
5 out of 5 stars review

Love the new Machine

We have used the machine for 8 months now in the business and we are very happy! It does exactly what it's supposed to do. Love the 2 separate compartments for candy and snacks and the other for cold beverages. Would recommend it!

Helpful?3OBPLRDM7BG118337874821
reply from SelectivendProductExpert

Though it was 4 years ago when you purchased your combo machine, we certainly appreciate you taking the time to post your review back then. Call us at 800-323-8793 if we can ever help you with anything. Thank you.

Apr 14, 2026
Reviewer name: HappyH
5 out of 5 stars
5 out of 5 stars review

Happy Customer!

The machine is very sturdy. Plenty of selections and variety of snacks and drinks for employees and visitors. The rebate program makes a huge difference because of the savings. Overall very happy.

Helpful?3OBPLRDM7BG118337874821
reply from SelectivendProductExpert

HappyH, thank you for taking time to post a review. We're thrilled that you're happy with your combo vending machine. We've been manufacturing vending machines here in Iowa since 1931 and appreciate being able to provide the Sam's Club membership community with quality vending solutions. Please call us at 866-843-4908 if we can ever be of assistance. Thank you!