I love TurboTax. I've been using it almost from the beginning. I love that it can automatically enter all of my investment account information so I don't have to type it all in myself. I've found it to be very accurate and easy to navigate. I do all my family members' taxes on it. I don't like that it limits me to 5 efiled returns. I have more than 4 family members. That seems like an unreasonably low number to me.

The handling of foreign tax credits is horrible. The instructions seem to encourage skipping the credit altogether. Following the instructions requires multiple passes through the calculations to build a file that can be e-filed. This is not professional and does not build confidence in the final answer. Another issue is it is nearly to impossible to match the 1099 downloaded to Turbo Tax with the pdf download so that I know how to answer the question. In addition, question were asked to fill in numbers that Turbo Tax should know from the downloaded 1099.

Overall it is a quality product that makes it "easier" to file taxes. Need to make it easier to update return based on corrected 1099s. This section should have a simple 1 button to take you through simply updating 1099s. Its a very common thing for them to be revised sometimes more than once. Also for states that don't have income tax (Yeah for TN!) it would be better to allow it to go straight to filing fed return w/o all the prompts to

My account purchase had been cancelled someway. I called to get help. Watson was very helpful. We ordered and purchased the software. I had already completed my taxes but not filed them. When we made the new purchase all of my information had been saved so I didn't have to rework anything. Thanks Watson for your help.

The experience was a lot less intimidating than I thought it would be. Especially since I am a) not a math person and b) not a technology person. I did need a little hep but utilized the reasonably priced live help and it made the process much less stressful.

I have used your software since the 1990s when it came on floppy disks. You have made improvements but this year my non-resident Montana state had strange entries that were not mathematically correct while the actual tax and refund appeared to be ok. We still wonder why when it said it was adding or subtracting some numbers that the entries seemed strange and the math was inaccurate.

Had to manually enter my CA Employee retirement system info. The program would not let me enter this years in the saved file. When I would try to enter it, it would take me to the "Download from your investment account" page. I finally just entered it as a new 1099-R and then deleted the old one.

Everything is very good except 2 things need to be improved : 1. NJ State case: There is one special case: In TIAA Retirement funds (403B), retirees already paid the state tax, however, the software has difficult to understand it, even more difficulty to handle it clearly (adjust cost, and decide taxable and excludable pars). 2. The speed and accuracy, the overall quality to respond/answer customers' questions are not very good. For many cases, the AL tools such as Gemini and ChatGpt are much better.

I have used Turbo Tax for years and have been very satisfied with the product. This year i have one issue with the program that I am definitely not satisfied with. In past years I have been able to see the " show form" to be able to check an entry. This year I did not see any page where I could see the "show form". All I saw was "no form". This is a downgrade from what your program used to be in the past.

I have used Turbotax for maybe 30 years and have always loved the product. I have always used the downloaded version. This year I was informed that I would have to use the online version. I initially loaded my info using the online. I got to the filing point and wanted to wait to file. When I got back into the product online I could not locate the return. After over an hour I gave up. I was then informed because my computer had Windows 11 I could in fact download the product, which I did. From that point on I was back to the product I have always used and recommended highly