This is a horrible application. I am a CPA and know what I'm doing. I work on taxes for a living, and should be able to override fields and fix things, and still be able to submit electronically. The only option you give me is to mail it in, and send a physical check which I do not have. First and last time I will use turbotax.

I've been using this product for 20+ years, and every year they try o make cute little tweaks, assuming that people are stupid. Maybe they are. There are endless pages that you answer "no" to, and when you go through a section those questions still pop up. There are lots of little glitchy errors. The "mark estimated" option appears to no longer exist. This was great if you didn't have some paprwork handy but didn't want to stop the whole proess to look for it.

I have been using it for many years, I am confident it does its job. You had a happy customer, but don't increase the license fee. I bought Premier copy of Turbotax this year, but it turns out to Deluxe version on my Mac. Support Center cannot find out why..

I would generally give Turbo Tax a 4 or even 5 star rating, but this year, while completing our taxes, it suggested we upgrade to Premier due to our capital gains and losses. We spent the $35 to upgrade to only have the software not prompt us to complete the required form - we had to research and find (within the forms list) on our own. The upgrade was a waste of money.

we used desktop version - had problems with downloaded information causing rejection of e-filing; corrected by cancelling all work done and beginning again with manual entry of information from banks, credit unions and brokerages. NOT GOOD experience and difficulty with state return prompts although we didnt meet ltcg levels requiring a state return

I appreciate the ease of entering information into the different tax areas. As we move forward in retirement, there are some items that we were novices. Turbo Tax covered these items comprehensively and with ease. There were a few errors but those were on us and corrected as we reviewed our return.

TurboTAx is 90% great. It's that other 5% that is terrible. I had two massive, time consuming problems that could have been avoided had the TurboTax program been properly programmed. One involved the questions asked or maybe should have been asked. I've had this happen in past years. The second problem was that TurboTax programmed reviews and checks revealed no issues until I was prohibited from transmitting my returns. Why then? Why not earlier? In fact, I don't think it was an issue in the first place. My data was correctly entered. After hours of angst, I found a work around for the supposed "error." Completing my return should have taken a matter of hours. Because of programming glitches, it took weeks plus several hours on the phone with consultants. Yes, I did call TurboTax once, and that required several hours on an unrelated issue to those previously mentioned. The problem was resolved by the agent, but it shouldn't have occurred in the first place.

I have used Turbo Tax for many years and continue to use it because of the people who have been so quick to help me get over some bumps that I was totally unaware of until I got more and more involved. This year was fortunate to have Aaron assist me. He was and is fantastic. I am 86 years old and not a technological genius! I'm sure as we continued to help me,there were times he had to be frustrated yet he never seemed to exhibit it. I was totally impressed with his knowledge and expertise, he was able to guide - even me to success. I will continue to look to Turbo Tax for the 2026 edition.

problem with your software is it sometimes pulls stuff out of thin air and acts strangely. example: while going through my income it suddenly came up with wanting to declare my Canadian pension income. it's never asked that before and I've used turbo tax for years. besides I've never worked or did anything in Canada. But after adjustments it gets the job done.

I like TurboTax and have used it for years, since at least 2012. I do not like trying to make me e-file. My state taxes do not require it and Turbo Tax makes it hard for me to mail the State Taxes. I see no reason to pay extra to have my state taxes electronically filed.