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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 821-830 of 5,615 reviews
Mar 18, 2026
RDHII
5 out of 5 stars review

Easy to use

Have been using Turbo Tax for a lot of years and also easy and accurate. The Step by Step interview process helps to ensure all topics are covered. I even got advice and recommendations for a deprecation deduction I would have otherwise missed. Filing is super easy and can be assured this is done completely

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 21, 2026
WP2026
3 out of 5 stars review

TurboTax Needs to be Expanded

Information TurboTax (TT) provides about Schedule K-1 is far too limited. TT needs to allow direct importation of the information and give more guidance about completing the associated forms. This took me A LOT of time to sort out. Form 8990 is not supported AT ALL and definitely needs to be added.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 12, 2026
Leoman WA
5 out of 5 stars review

It's good to be back

After a respite where we had more complex returns given the death of two family members, we came back to compete our own return (which we had done for years previously). TurboTax never ceases to amaze me with its simplicity that can make a moderately complicated return seem easy with the guided process. The ability to import records from our investment providers is such a powerful function that make it possible for us to do the return ourselves. It's good to back with TurboTax!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 23, 2026
Myrrth
4 out of 5 stars review

Smooth process good customer service

Imports previous year well, and you can move between Internet or Desktop - Desktop is more user friendly, you can see the full tax forms at any time. I had to use Support this year, and my agent was excellent - very helpful and patient. E-filing was very efficient.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.

Mar 14, 2026
anonymouse272
3 out of 5 stars review

useful if you have active brokerage accounts

Not my favorite software and not my favorite activity to be doing taxes. I am not thrilled with TurboTax. The interface looks like something that hasn't been updated since Windows 95. It's a bit clunky. I used it because my brokerage account gets complicated and (after significant effort disabling browsers and turning pop-up windows on, with no guidance from within the software, but rather looking up problems other people are having) it's useful to be able to have that part done automatically.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 17, 2026
Alleycat14
5 out of 5 stars review

Great software, but the website is not responding

c O U L D TurboTax works fine. On the other hand, the related website is again not responding to attempts at making payment to file the state return because it does not respond to repeated attempts to edit the payment method. My credit card used last for payment changed, but I cannot make the payment because the website stalls when attempting to add a new payment method. This is after at least three attempts, so I have delayed filing the state return. I also had this kind of difficulty when filing with TurboTax in 2025 for my 2024 filings.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 6, 2026
GCJ33
2 out of 5 stars review

1099-Q step-by-step was all messed up

Despite the 529 to Roth rollover having been effective for a few years, and the changes to the 1099-Q being relatively minor, it was still not working through the step-by-step process. One question about box 6 was doing the opposite of what it should have been doing. I had to manually edit the 1099-Q worksheet to ensure it was accurate. This wasted time and energy and was extremely frustrating. in the community, tax experts were redirecting me to IRS documents. What's the purpose of the step-by-step if I have to go through those documents? Intuit needs to do better because your 2025 version was the worst ever after using it for 30 years!!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 2, 2026
Joe B in SC
2 out of 5 stars review

Tuirbotax went downhill badly this year

Turbotax has gone downhill this year. It lags without showing its even running, I have to run it in admin mode and it keeps asking me to pay again for things I've already paid for. I'm very much contemplating switching next year after being I believe a 15+ year customer. Unfortunately, thumbs down this year. I hear that I'm not the only one. I suggest that you issue a public apology and explain why you will do better next year. It's that bad.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 23, 2026
Quzy
2 out of 5 stars review

What a disappointment!

Oh, I guess I was to overwrite this box's content. Samples: you told me I am a farmer, wanted information about assets in my credit union cash accounts, sent me down multiple rabbit holes, told me I have to send paper copies as well as the e-file copy. Really wonky this year and I have used TurboTax for at least 14 years. I was so concerned that I hand checked everything.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 5, 2026
PASP
3 out of 5 stars review

Estimated Tax Section doesn't work well

The estimated tax section is terrible. I couldn't figure out where to enter my retirement income so the results were totally inaccurate. I talked to a live expert who couldn't answer anything specific about the software, such as where to input my retirement income. She was, however, quite helpful by recommending I ignore the software results if I felt they were inaccurate and told me I could use my own calculated results to pay estimated taxes. Given what I paid for this software, I shouldn't have had to calculate estimated tax payments myself.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855