Your Premier Desktop does not allow for filing Kentucky State Tax online because of your system's inability to include in the online file a copy of the Federal Form 8582. This has gone on for two years. Therefore if you are not going to correct your programming we must switch to a different product. I've been a customer since Turbo Tax first year so I would like an answer to if you intend to correct the inability of a tax solution program to transmit a State Tax Return online as the State requires? Please no canned answer about having Turbo Tax do my return, not going to happen. The push to make people pay you to do returns is evident in your new design. The push to make people pay for "advice" is also evident as virtually nothing is covered by the "help" button. So just a YES or NO by next years product will you be able to transmit a Kentucky Individual Tax Return to the State of Kentucky with ALL required documents ONLINE? Also, your new design with the Comic Balloons and Quick Books look is terrible. Again, catering to people you don't have any financial background at all. The desktop version is ordered by people who have a little knowledge of accounting I would guess and don't need to be treated think a moron.

I purchased the software version of Turbotax and then tried to compare it with the online version. I decided to complete my taxes on the software version, but the online version keeps trying to get me to complete my filing online! In fact, after i had filed my taxes, the online version told me I needed to file! Then I got a notice from the online version that my taxes had been rejected, but nothing from the software version. Today I went back to the software version, and it allowed me to file again. What the heck is going on!"

I was deeply disappointed that TurboTax would only run on Windows 11. My computer could not be upgraded so I spent $1000 to buy a laptop. I did not like the changes. I was confused at how to download my information from the Merrill Lynch site. The program kept asking me if I wanted to download from QuickBooks or some other file. I finally stumbled on the correct way to get to the site. I think there should be a number to call if you're having trouble navigating the software. (Is there?) I was disappointed that when I could not figure out how to subtract my before-tax charitable contributions from my RMD, my only option was to submit that question and have another user answer. In summary, I can figure out how to calculate my taxes, but I always have some frustrations using the software. I don't need a tax expert, but sometimes I would really like to talk to someone who understands the software. I did manage to get through it.

I thought the program was sufficient, but the Turbo Tax questions asking me why I didn't engage an "expert" makes me wonder whether I should have bought a different software. I don't understand why some categories do not allow a supporting worksheet, while most other categories do. I also don't understand why the medical category worksheets are so quick to accept the first digit typed as the value, instead of alloigt user to enter the full numerical value.

There are areas that are really confusing the way TT has them set up. I used AI support to make sense out of most of the process, taking screenshots and asking what to do. Specifically with regard to identifying investment income for OK. Having to edit every single one just to continue is such a waste of time. You need to recognize VARIOUS as an entry for date sold. This review is really awkward and poorly constructed!

In theory Turbo Tax was going to generate a Form 1040-V after efiling. It never did, so I found a blank one and filled it out myself. I do always get frustrated with he way Turbo Tax does things. It is hard to jump back and fix minor things, you have to redo a topic from the start often.

I find this app to be overly cumbersome to use. For example, as I work through the various sections why on earth do I have to scroll all the way down, every time, to the next topic. When I complete one topic return me to the next one! I file MN. That is the very worst set up you've got going. Trying to verify that you've got everything and gotten it correct requires patience, experience in taxes, knowledge of what is or isn't necessary.used i Every year I say no more but because I used it the previous year[s] I don't want to lose what is populated and the year-over-year comparison.

I have been using TurboTax to file my taxes for the past 6 years. It's very convenient to do your taxes from home. I could see there were a lot of improvements in the user interface in the Desktop version. The only reason I didn't give 5 stars is because the Mac Desktop version of the software that I used to file tax returns hit a snag after I was half-way through. I thought it saved all my data but it didn't. I had to start all over again. But because I used Turbotax last year as well, I could quickly import the info from the old file and didn't lose much time.

Been using Turbo Tax since 1995. First time I had an ID PIN. I do not recall ever getting an opportunity to enter the PIN. Submitted the returns and both Fed and State were rejected because no ID PIN was supplied. You need to do a better job asking if someone has an ID PIN so it can be entered before submitting the returns and subsequently getting them rejected.

Don't need the expert advice, because turbo tax is very simple, ease of use, it interfaces with my banks and makes transferring information easier and W2 is a breeze to import the information , Also the features are so simple to use and never for 10 years had any audit issues, accuracy and support is the best, why need experts...