Skip to Main Content
Sams Club
Sams Club
Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
Sort by |
Showing 781-790 of 5,615 reviews
Apr 9, 2026
pcgeekus
4 out of 5 stars review

Turbotax is good but needs some adjustment

Seems to have trouble with Schedule K-1, particularly with the ZZ fields where some LPs report several ZZ code entries. I frequently view the forms but there isn't a clean way to return to were you were in the step-by-step or at least it's no obvious. When working on States, you often give a number to review but no details on what's in that number. It takes a lot of searching and calculations to determine what you used for those numbers. Please DO BETTER.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 1, 2026
Duc796
4 out of 5 stars review

Online vs Desktop

Wasn't as easy to use online vs the desktop version. I started wt online but quickly realized uploading last year's TurboTax pdf was easier. If once I signed in, it populated last year next to this year like the Desktop version does, I would like it. I would like to try online next year

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 17, 2026
Stephen1929
1 out of 5 stars review

Cannot recommend 2025 turbotax

There were problems downloading my investment information. There was a stuck loop after completing my state tax that kept bringing me back to download your state. Unlike the previous 10 years of using Turbotax, I cannot recommend 2025. There were far too many glitches and issues.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 19, 2026
CBveryangry
1 out of 5 stars review

Turbo Tax is terrible and I am so angry!

I do not have the option to refuse audit defense. This railroading has me going to a different tax software of provider in the future. As it is I have to file a paper return because you have me locked up in a never ending circle of purchasing your stupid support. I know AI will ignore this and you don't even respond to anyone asking these questions. Your support on how to refuse the audit defense is not accurate and it's a scam.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 12, 2026
DRaja
4 out of 5 stars review

Unable to use Online version

I have a lot of trouble filling in Form 3840 (Like-Kind Exchange). I sold 2 properties, each in exchange for 2 other properties and the online version does not allow me to enter this properly. Due to this Im forced to use the desktop version where I can key in manually

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 15, 2026
Rob Ward
1 out of 5 stars review

Very Poor for Handling of 1099Rs.

Very poor for handling 1099Rs. Didn't handle Roth Conversions. Needed to override but then wouldn't allow filing electronically. Should have box that allows you accept the non-guarantee and file electronically with overrides. Won't be using next year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 10, 2026
DR155
4 out of 5 stars review

Turbo Tax is a helpful software to do your taxes.

Confusing on some questions within the software to specific forms and answers to questions. Could be more detailed on instructions for filling out some forms. Also, not easy to contact for a quick specific question as the help online search doesn't get you to the answer, when you need to ask a specific question of a real person.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 6, 2026
JC H
5 out of 5 stars review

Program you can trust.

I have used TurboTax for well over 20 years and find it works well for my family. We do not have complicated investments or property losses or deductions where we need expert advice to find answers to the questions on the forms. The program progresses logically, step by step through the tax forms and covers every topic I would need to respond to. Some years we get a refund and some we pay tax. Our income varies each year so it is hard to plan how much to deduct and save for taxes. I trust the program to guide me through to file my taxes properly.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Mar 25, 2026
jas48302
3 out of 5 stars review

Turbo Tax hasn't fixed a known error

put and reinput the zip code, verified it on the USPS website. I checked your customer form and found it has been a known error since February. I have tried some of the fixes. And now my return is in an envelop and heading to the USPS to be mailed. The filing for the FED return is one of the reasons that I have purchase Turbo Tax for many many years...... Maybe there is a better option. will be looking.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 10, 2026
AmandaOlivia
2 out of 5 stars review

Turbo Tazx STILL no user friendly

Very frustratiing experience. One screen tells me everything is complete, then later it tells me I need to enter more information. There is no way to blow past that error and no way to file without the information. AND it doesn't help you with what information shoudl be entered or where to find it.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855