The new format does not allow for detailed listing of individual items such as specific doctors or Real Estate taxes I paid. I could not itemize my charitable deductions. The old format made it easier to locate where I wanted to go back to. Your expert, Lynn, was very helpful in showing me where to find a way to import data. She understood my problem and solved it for me.

There were three places where the turbo tax program got caught in a continuous loop and wouldn't let me proceed or save what I had input and I had to keep repeating the same steps over and over until it finally kept the info and let me move on. Also, at the end it gave me an error message that the file could not be transmitted by Inuit. Several hours later I tried again and it successfully got filed. This was stressful. The filling in of the forms took me 3 hours due to the glitches. But otherwise I like using turbo tax and have a high level of confidence in it. It was harder to use this year than in past years.

I like how the product shows the previous year entry if you use it both years. I do not like the constant advertising and upselling. I do not like how the product charges extra to file the state electronically, eventhough you bought a Federal + State Download product. It is misleading. This year, there were a few places that the product got wrong and I had to enter the form view to make corrections.

Another disappointing year using TurboTax Premiere. The import function is terrible, horribly inefficient and risky by launching your default web browser. The PC Enter button doesn't work for "Continue" on screens creating significant inefficiencies. The program works but causes annoyances and big frustrations

Turbo Tax was more complicated this year beginning with the data merge with my financial company. I had to initiate it several times and in the end the program was asking me to provide data that it hasn't done in years past. I just didn't know what to enter. In years past it downloaded all the data that was necessary.

I don't have many investments, but it is still a bit confusing. The tax forms and questions though straightforward with the software, sometimes it asks questions that I don't understand. I then have to dig deep with search engines to figure out what it is asking.

too many updates. Do your homework. 751 !!!!!! times I had to click no as to digital asset even though I answered the question in the interview. There is a 1099R glitch in that you have to manually enter the gross distribution in the state box despite the fact that it is blank on the 1099 in order to complete the return. The interview process for stocks interest and dividends isEXTREMELY AWKWAD AND NOT AT ALL STRAIGHTFORWARD. Half of the time when trying to delete the record the screen freezes and you have to shut down the form.

E-filing was tedious. It required a passkey to gain access to Turbotax in order to pay by credit card. Once paid, it took 3 times to check for updates, and then the Turbotax servers were busy! Very frustrating. Regarding the program, there were no provisions to see where numbers were coming from nor to edit, as in the older versions.

Federal is fine. Arizona is not. (1) Filing for a deceased person, but the form doesn't give place for preparer; rather, it populates "self-prepared." And it shows occupation as "retired" when in fact the person is deceased. (2) Also, AZ form lines 29a and 29b are exclusions that the TurboTax program doesn't allow for. TurboTax requires me to include those line items in a separate form for other adjustments, where the AZ form does not call for that. (3) Also, the new enhanced senior deduction of $6000 is added into that "other adjustments" total, but is not reflected in a separate line item, so it looks like I am simply adding $6000 with no justification. VERY disappointed with AZ turbotax

I use TurboTax because of my investments. Investments illustrates the good and the bad of TurboTax from my point of view. Assuming that TurboTax is correct in choosing to fill out the numerous schedules and worksheets that it does, then that is a good point because I would never have had the patience to do that. On the other hand, in investments as well as other categories, there is no way for me to check on the numbers that TurboTax generates until the return is completed, so I have t have faith that they are correct as I proceed through the data entering phase.