After 20+ years of using TurboTax this may be last year. Was never able to download usual forms from my brokerage. When filling out certain forms, found that many questions and answers posted online applied to TurboTax online but were different from desktop version.

I hate the online version of Turbo Tax - much happier with Desktop option. However, my computer can't be updated to Windows 11. This desktop app needs to be compatible with Windows 10. How dare you force me to spend hundreds of dollars on a new computer that I don't need.

Overall TurboTax is very good, although certain areas are not user friendly. Interface on several sections, especially 1099 forms input is awkward, requiring multiple screen selections to move to a specific form input - and then when you get to the input screen, there is no header or other info that lets you know which form input you are working on. It's not obvious because it was 3 screens ago that you selected which form to input. Also specifically in these forms, the payer's tax id number, both Federal and State MUST be entered, whether this information exists or not. Past years you could leave it blank and a simple warning flag/note would appear. In 2025 it is coded as a hard stop "error" - you can't even E file until this entry is completed. The "Help Team" representative (2nd attempt) was very knowledgeable and after a few tries, managed to GUESS what I could enter and get past it, because None, NA, zeroes and several other entries don't work. The only acceptable bypass appears to be N/A, but that little information tidbit appears nowhere in instructions, help screens etc. This little programming issue should be resolved immediately.

Turbo Tax 2025 continues to serve as an adequate income tax software application - but it also continues to be unnecessarily unwieldy in use... to be honest, it is WAY EASIER to consult Chat GPT to get advice on how to use your software than to use your instructions!! But one obvious suggestion: There needs to be a simple way to make the fonts bigger OR to allow the user to expand the screen. It's ridiculous that it should be so hard to see what's on the screen...I randomly asked 8 people for one recommendation and 7 people came up with that - completely unprompted! - as their overwhelming first issue. Funny that I can expand this comments screen, but cannot do that in your application. (Sound of hand slapping forehead) Using Turbo Tax is a choice in a weak field of options.

Problem with your Print Center area, it kept giving me the STATE DOCUMENTS page instead of the normal computer PRINT page. Definite GLITCH in the software. I worked around it as it did not start doing that until after I had input all my data and had my tax result.

TurboTax 25 charges $25 ro file my state return. When I tried to enter my credit card information, it would NOT let me enter any month beyond 10 (October) for the expiration date. Very, very frustrating. I will definitely consider using a different tax payment app next year.

While getting the correct info is always troublesome, the software handles most situations. Getting through the submission of the data is very difficult and this year it was not possible. The reason for the e-file not getting through to the IRS was first (the software needed an update) that was wrong because I reloaded the software and there were no new changes. The second (there was some sort of State not agreeing with previous state submissions) . The issue was impossible to find to make things correct.

I have come to trust TurboTax, (I use the Premier product), to have the most current information on the Federal and State tax calculations and have a robust process to ensure accuracy of the calculations. I am unhappy with the discontinuation of "Its Deductible" software package as I found that product to be very useful for logging charitable donations throughout the year. The program was very useful for importing the charitable donations into TurboTax when working on the tax return. It was also a time saver!!

Seems to have trouble with Schedule K-1, particularly with the ZZ fields where some LPs report several ZZ code entries. I frequently view the forms but there isn't a clean way to return to were you were in the step-by-step or at least it's no obvious. When working on States, you often give a number to review but no details on what's in that number. It takes a lot of searching and calculations to determine what you used for those numbers. Please DO BETTER.

Wasn't as easy to use online vs the desktop version. I started wt online but quickly realized uploading last year's TurboTax pdf was easier. If once I signed in, it populated last year next to this year like the Desktop version does, I would like it. I would like to try online next year