I have had nothing but problems upon problems while using the TT software. First, I found it really hard to install TT on a MAC device. It seems TT is not able to create a Native MAC application. I have to use an Intel chip emulator on my MAC device to run TT. This is terrible. What happens when in the future MAC updates this Intel chip emulator is not supported? I will not be able to run my older returns. Do I file a lawsuit to get all my money back? So just after I pay up for State TT Software and am about to file my return. TT returns with an error saying transmission failed and some obscure instructions about not having the correct updates. Shouldn't TT be checking for updates constantly and saving me the hassle and stress of dealing with Transmission errors due to updates?? This is just a terrible experience. My taxes are fairly simple. Maybe I will move to another Tax software next year while really providing terrible reviews online.

I bought Turbo tax out right I wanted it on my PC, it was very difficult to download and to avoid any of the other options, I'd make easy to buy the software and get it on the filers PC The person that helped me download the software was very competent and patience

This year's software was awful. Screens were frequently skipped over and if I didn't know what I was already doing would have never known to go back. Information was imported correctly from W-2's or banking data. I was asked questions about last year's return when my previous year's return was already imported. I could go on and on about all the errors this year but the tl,dr is dont attempt this software unless you have some background in doing your taxes

I have been using TurboTax since it was called MacInTax. I prefer to do my own personal bookkeeping (Quicken) and taxes. ... and I really really really prefer doing it on my Mac rather than online. The ability to download my brokerage accounts is huge help. Schedule K-1s for publicly traded LLCs are a huge pain to do by handout maybe soon

I did opt for Tax Advice from your Experts and paid for it, but the guy failed to help me correctly. So I did figure out the problem on my own efforts. The advice your Expert gave me was wrong. I did the opposite of his advice and that was correct. TT does a very poor job of properly guiding people with 1031 Exchanges, and I assume those are fairly common. I probably spent twice as much time on my TT efforts this year than last year because of the poor guidance given by Intuit-TT on how to properly report a 1031 Exchange.

The app does not make it easy to pay state income taxes. For example, after filing and during filing, there is no option to make a payment from within the app to the state, just a short message directing to some 3rd party website that accepts payments for the state.

TurboTax made filing my taxes way easier than I expected. The step-by-step guidance is clear and simple, and I liked how it automatically imported my W-2, saving me time. The interface is very user-friendly, and the error checks gave me confidence everything was accurate. It is a bit pricey, but for the convenience and peace of mind, it’s worth it. Overall, a smooth and stress-free experience!

TurboTax does not handle 1099-R forms correctly when the Taxable Amount is less than the Gross distribution. According to a Level-15 member of the Community regarding input of 1099-R forms, "TTX messed it up totally this year." I struggled with trying to get TTX to enter the correct amount and bypass the need for the Simplified Method Worksheet. Thankfully, I received great advice from the Community member that allowed me to avoid that confusing form.

I was disappointed in the flow of the questions and navigation through Turbo Tax. I also felt like the explanations were not crisp and I needed to make my reading of what the information provided me. I also did not see why each time I loaded the program it wanted me to go online. There was no explanation in terms of why I should do that. Therefore, I kept all files on my laptop. Why would I want to do this online?

I have been using this software for many years. each year it becomes more painful to navigate if I want to go back to something I might have missed. I do not know who sits there and approves the changes to the software each year. Does the company ask the users of people sit in offices and dream up of changes with no regard to their impact on users?