I've been using Turbo Tax for years and it's consistently been fabulous. This year, I continued with the desktop version because the online version was not behaving well. Next year, I'll try the online version but only if I don't wait until the last minute so that I have some time to explore the online version.

2025 - harder to use... less friendly help... windings cause interface problems depending on resolution. Was I able to get my taxes done. Yes - but I literally spent an entire week working on them trying to find what turned out to be a check box. Just like the app - even the "My Review" is slow. If you type to fast it loses letters and keystrokes. Better engineering and more testing needed.

On my laptop, the Skip Import button is out of sight at the bottom of the screen when you have entered something that triggers that option. It feels like a dead end when importing is not an option until you finally scroll down and see the Skip button. It would be helpful to first have a screen asking if you want to import or skip, and then follow that with either the import list or the next screen for entering the data yourself.

There was a glitch in transferring info from last year's return that was frustrating and ultimately overcome by quitting and restarting so seems like it could've been fixed. There was also a glitch in transferring data from my financial institution. There were changes in tax law from last year that affected me but no explanation from TurboTax about that change; it would've been helpful if the software told me about the change.

The program is not as self-explanatory as it has been in the past. When downloading from my investment account in previous years the program only required one connection to the internet, in this version there was numerous connections one for dividends, one for interest, etc. I often seemed to be stuck in a loop downloading the same information multiple times

I had been using Turbo Tax for more than 10 years now. But, I do not understand why there is no option to print the screen shot. Software tech must work on this so that we can do that for record of certain data. That also includes info about refund analysis & prior years AGI chart etc.

Having been using TurboTax for few years now, it's quite supportive with the features of walk-through step-by-step and the check for error are very helpful. The matching with the forms are very accurate and very compatible. The downloading of the software and communications with the IRS and states for transmitting files, and the online payment are very convenience.

I have used Turbotax for 10+ years, I'm done with them. Still seeing same error issues that I called Turbotax help desk for last year. YouTube was more helpful for me who runs a STR, I had use forms to get to use features that should have been available to.

Technical Support was fantastic. Very personable, competent, patient!! Please continue to offer a physical disk version of TurboTax each year to enable loading and viewing/using the software long after Intuit has stopped supporting older versions. It seems that Intuit is making it more difficult each year to obtain a physical disk copy of the Turbo Tax software.

I have a lot of trouble filling in Form 3840 (Like-Kind Exchange). I sold 2 properties, each in exchange for 2 other properties and the online version does not allow me to enter this properly. Due to this Im forced to use the desktop version where I can key in manually