Overall Experience was good. But when I went to pay the state tax filing fee, on the Credit Card Entry form it would only allow you to enter experation months up to 10 (oct) and my main CC expires in 12 (Dec) So this was annoying so I had to go use another CC that had an earlier Month Epiration DAte. Be nice if you could fix this for next yea.

I believe Turbo Tax did not carry forward certain 1099R (spouse's distribution) info to my state tax return calculations. I caught it and went back to Federal to re-enter the same informaton and it then showed up on the state return. The information was never missing from the Federal return

This year I want to scream. Forced Win 11 upgrade, continual ads to buy services, file online, support, etc etc, unable to get past bill address info when trying to efile. Multiple issues with valid passwords not being accepted, multiple passes through cumbersome security. Not a happy camper.

I was unable to import anything. I kept coming to the screen about a popup. You didn't give any help on this to tell me what to do. Then when I was entering the information I got an error. You didn't give any help on this. I had to go to ChatGPT to find out the aborted import created blank files I needed to delete. You let us chose specific forms for printing but then print everything. This has happened for years. I keep notes on how to proceed on turbotax but then you change everything each year. And after leaving this page to check the spelling of a word when I came back everything was gone.

I have used TurboTax for many years. I had a break for tax years 2021-2022, then resumed with 2023. It has always been seamless and easy. This year it was a bear. While filing my taxes, yesterday, there was a screen asking for my state name that had no exit. When I finally go out of there (eventually a cancel button appeared), I could not find the tax forms I was trying to file. After an hour of frantic searching, worried that I would have do my taxes all over again, I stumbled on them. I prepared my 2025 taxes on my Mac desktop. When I go onto TT online, it says I didn't file my 2023 or 2024 taxes. So there's no linkage with prior years, which is one of the big reasons I use TurboTax. I tried getting the desktop return moved online, but TT starts my return all over again. Meanwhile, my billing history confirms that I bought TT in 2024, 2024 and 2025. I wlll be calling tech support soon to try and get all this straightened out when I feel like I want spend the time doing that. Ugh. Thinking I had more than one account, I changed the log-in several times. Even when I eventually find the 2023, 2024, and 2025 tax forms in my Mac, I'm unable to import them to the online TT. It starts my taxes at the beginning. I don't why it's so difficult to find my tax forms on the Mac. Usually, everything is easy to find. I'm still unhappy that.you discontinued ItsDeductible last year with no equivalent app available anywhere at that time. Now there's something with a similar name, but I didn't use it, as I did all my in-kind donations before you pulled it. I LOVE that I can import all the financial data from my 1099-Rs directly from the financial institution.

I have been using Turbo Tax for ages, since long before it was an Intuit product. This year was my absolute worst experience and I doubt I will use it again next year. The Deluxe product is now pretty bare, so I had to get the Premier. Then it never asked for my IRS IP PIN, so my return was rejected and I had to to figure out where to enter it on the software because it doesn't show up in the usual questions. I know it used to be. Also I had questions about the program itself, nothing to do with taxes, but was directed to JustAnswer and a CPA, so more $$$. Seriously, I don't know what's happened to Turbo Tax, but it can't be any worse.

I have been a Turbo Tax customer for many years and have enjoyed and appreciated the function and accurate software. But this year Turbo Tax should have stopped me with a warning that I could not receive a paper check for my Federal return refund. I have just received a letter from the IRS stating that my bank account info had to be updated within 30 days pursuant to Executive Order 14247 "no paper checks". It would have been better to know and easier when filing. Disappointed..

I have used TurboTax for over 20 years. The last few years, the quality has rapidly declined. There are so many software errors. It even forced me to complete a second state (KS), when the person didn't live or work in KS in 2025. The state was loaded into TurboTax because of another individual who did work in that state. I will most likely consider switching products next year

Turbo tax should immediately display the amount of the standard tax deduction available -- BEFORE walking the customer through all of the itemized deductions. In my case the standard deduction for me and my wife was more than $40,000. I wasted a considerable amount of time and effort going through the itemized deductions because I didn't realize how huge the standard deduction was. If the standard deduction had been shown BEFORE walking me through the itemized deductions I would have quickly realized the futility of playing with the itemized deductions. I am angry about the fact that I can't save and print my return without needing to subscribe to Adobe Acrobat. I assume you get a sizeable kickback from Adobe at my expense -- I don't appreciate this gross inconvenience. It should be illegal for a company to not disclose such a policy -- forcing an unexpected subscription -- prominently to the purchaser before the purchaser buys the product.

There were 2 glaring errors on the Idaho State Form 40 - Line 16 did not reflect the correct Standard Deduction amount. Line 18 did not reflect any amount, and should have included the deduction for qualified overtime and the $6000 Senior credit from the OBBBA