TurboTax has a good, simple platform to file taxes. However, they have turned their platform into a intrusive add-on sales machine that constantly askes about purchasing upgrades or pushing you to their online version. Product is becoming less appealing every year.

There is a problem with the interview on how to enter IRA RMDs when they are taken from one account. The program seems to want you to take them individually from each IRA account or you end up with a error in the taxes. This was a problem in 2024 and still exists in the 2025 version.

I had to use ChatGPT to understand that long term capital gains from the sale of stock of a foreign corporation are considered U.S. income and not foreign source income. Thus, these gains should not serve to adjust passive foreign dividend income reported on a Form 1099-DIV

Been using TurboTax for years. It has been a good product. Starting my return this year, I don't remember being given a choice of preparing my return - "On-Line" or "Desktop". That option showed up when I saved and restarted my partially completed return. I'm glad I chose the 'desktop" option as it more closely matched what I have used in prior years.

TURBO TAX HAS THE OPTION TO CHOOSE DIRECT DEPOSIT OR HAVE A REFUND MAILED. HOWEVER, STARTING FOR 2025 YEAR RETURNS, THE IRS CHANGED THE RULES AND THEY DON'T MAIL OUT REFUND CHECKS. AFTER TALKING TO THE IRS, WHILE NOT STATED ANYWHERE, ACTUALLY WILL MAIL OUT A REFUND IF YOU WAIT 30 DAYS. THAT STIPULATION SHOULD BE AN OPTION ON A REFUND SITUATION AND STATED AS TO SUCH, OR JUST REMOVE THE OPTION TO GET A REFUND BY MAIL.

I hate the online version of Turbo Tax - much happier with Desktop option. However, my computer can't be updated to Windows 11. This desktop app needs to be compatible with Windows 10. How dare you force me to spend hundreds of dollars on a new computer that I don't need.

your filing screens seemed to be a lot more complicated than prior years. in addition, it took 4 attempts to get through the filing and payment steps to FINALLY PAY OUR TAXES and get the returns filed. we will strongly consider alternatives next year.

I encountered a problem with importing rental property information from 2024. I have been using TurboTax successfully since 2015 to report rental income and deductions, and especially loved the depreciation tracking feature. Turbotax automatically computed the rental's depreciation in all prior years, but not this year. I found a problem report about this issue on your support site, and it indicated that the issue was fixed, so I updated my software and started a new return (importing my 2024 TurboTax files, of course). Unfortunately, no rental information was imported (all of my other info was successfully imported). I finally found a workaround with the assistance of your support staff, but no one directly addressed the apparent import bug. Please resolve this issue so that I am not forced to use other tax software next year.

The federal tax return went well. The CA state return was not well implemented with TurboTax. I had to manually enter much of the information without any confidence that the data entered was correct since there were no instructions in TTax for the CA return.

The changes for 2025 in the estimation of item value for charitable donations made the whole process awkward. Last year's version was much more user friendly. Also the appearance of the $40 service charge is confusing. Please clarify that it does not apply if paying by credit card.