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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 401-410 of 5,609 reviews
Mar 27, 2026
Anna 7
5 out of 5 stars review

Excellent Tax Package!

I have used TurboTax for a number and years. The importing for lasts year tax data is an excellent feature. I find TurboTax easy to and I have recommended to a number of people. But this year there seemed to more software updates than in the past! I was surprised that e-file failed and had to installed a software update. Never encountered that before!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 3, 2026
Disapponted in MO
3 out of 5 stars review

Its ok, but each year it gets worse!

Too many steps to "upsell" within the program. Too many places the program "dumbs" down, rather than simply having spaces to transfer from forms (specifically in the interest and dividend sections). Bring back It's Deductible. That was actually a very useful part of the program. Best feature is the carryover from previous returns (why I come back) for things like losses. Kind of ironic that this year, I needed to upgrade because i had a 1099-B, which I've had in previous years, so the Premium. Even though, for 20+ year, deluxe was sufficient.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 29, 2026
bloop23554675
2 out of 5 stars review

TurboTax is in the toilet

From installation crashing bugs to help pages with abundant dead links, it's clear this company is relying too much on AI with almost no quality control. I'll be taking my business elsewhere next year. This has been one of the most painful tax filing experiences ever, all due to the new turbotax experience.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 16, 2026
BillPericles
4 out of 5 stars review

Please don't push users off the DeskTOP version

I am an enrolled agent and have been a TT DT user for years. I prefer the DT version because it provides more depth and clarity regarding every entry. I review the forms pages and am able to check entries. It appears Intuit is trying to push DT users onto the On line version, which I consider sub-optimal. I do not like storing everything in your cloud, in consideration of the amount of hacks that occur. The changes that were made this year have made it less efficient in that some steps are repetitive or unnecessary. I don't know if many customers feel as I do, but I prefer NOT to download my financial tax forms (including passwords and user id) through your web interface. Lastly, I file returns for one or two friends and family members, and having the ability to file up to five returns is a valuable benefit.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.

Mar 19, 2026
ET520
5 out of 5 stars review

Turbo Tax is Great But Needs Some Improvement

I have been using TurboTax since 1995 and find it very helpful; but, here are some areas that could use improvement: 1) Every time I opened Turbo Tax it updated the software which is great; however, when I tried to continue where I left off, it started me off at step one which was very frustrating. I expect it to only return me to the beginning if there are changes to that area, and then it would be nice to go directly to the affected area. 2) When performing verification of my income from my investment accounts, I accessed my investment account, and downloaded all of the information using the digital process and it had listed several items as individual 1099's where each one would result in a repeat of the pre-described process for the same investment accounts. 3) When it came time to look at capital loss carryover, the software was asking me to go back and look at my previous years return and verify that I had or did not have any loss carryover; I expect it know that answer because I use the create the current year from my last year's return. 4) It keeps bothering me about filing a state tax return; however, my state does not have a state tax return. I expect it to know which states don't have a state tax requirement. 5) Since Its Deductible is no longer available, it would be helpful if there was a csv import option for importing from other online charitable donation software systems.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 14, 2026
ierjdkiereolkdsafhoie
2 out of 5 stars review

Turotax is not good like it use to be....

Turbo tax use to be easy to use, this year was not easy at all. It tool forever for forms to be ready and then sections would never clear, kept saying ready, but when you reviewed them they never updated. It was even more challenging to see what you were looking at, if you wanted to edit forms for example, seemed almost impossible as nothing seemed simple and easy like before. Clearly they want you to use the so called "experts" and pay more, so make the software complicated and difficult. I will be looking for something else next year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 23, 2026
Quzy
2 out of 5 stars review

What a disappointment!

Oh, I guess I was to overwrite this box's content. Samples: you told me I am a farmer, wanted information about assets in my credit union cash accounts, sent me down multiple rabbit holes, told me I have to send paper copies as well as the e-file copy. Really wonky this year and I have used TurboTax for at least 14 years. I was so concerned that I hand checked everything.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 10, 2026
Tigger278
2 out of 5 stars review

does not meet expectations of use for 20+ years

Useability of this product is below expectations (previous experience). Corners cut and useability not fully tested. Pathetic activation functionality. Poor use of screen space -- why make so small on my screen??? Hard to read information pop ups. You are lucky Im giving it a C. This product was perfect in previous year s but for the past few, it has gone downhill. Consider my loyalty fully tested and nearly drained. Get it together (again)!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 12, 2026
TXAnneInKS
4 out of 5 stars review

Well Researched

TurboTax is well researched and thorough. It has been easy to integrate the information from previous years into the current year returns. The questions asked are useful to help get the returns completed. The only drawback is when the review goes through and indicates there is a need to correct something in the forms that did not make sense. This was the only time that I experienced confusion. There was some additional research done from previous years that helped address the multiple state filings. It is no perfect but has come a long way fro what it was several years ago.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 25, 2026
Oldman Eddie
4 out of 5 stars review

Turbo Tax is pretty good.

Problem with your Print Center area, it kept giving me the STATE DOCUMENTS page instead of the normal computer PRINT page. Definite GLITCH in the software. I worked around it as it did not start doing that until after I had input all my data and had my tax result.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.