There are a number of bugs with TurboTax and also trying not to provide the 5 eFiles that are included in the purchase. 1) TurboTax does not work on Windows 10, 2) QBI form is included with all tax returns done even though there is no Qualified Business Income, 3) When checking the actual forms and then returning back to the tax questions it does not return you to the proper place, 4) the errors at before filing are TurboTax created because TurboTax does not fill out the forms correctly or completely, 5) Entering in this text is hard because many characters are skipped as you type. These are just the top 5 off the top of my head.

It covers the basics but some of the instructions and error messages are confusing. I need to use ChatGPT to interpret them. Also, your product doesn't handle a lot of situations. Forms have to be filled out manually or data is not transferred. And then there are bugs. I look forward to just having ChatGPT prepare my return in a couple of years.

I did not get prompted that I had forgotten to enter form 1095-A, and this omission was not picked up during error check. As a result, my returns were rejected, and I had to refile. Also, I had to manually enter figures for the form 1095-A. Why can this form not be imported directly into TurboTax?

I've been a Turbo Tax Premier user for many years. I like Turbo Tax Premier but it makes absolutely no sense to me why Turbo Tax has to pop up a menu asking for my opinion right in the middle of filing. I have no idea why anyone thinks that is a good idea. Let me finish filing my return and then ask for my opinion.

I've always liked Turbo Tax. It's fairly easy to use but I think the printing and pdf saving sections could be better explained. Sometimes it's hard to anticipate whether or not to Continue and if you will have another opportunity to print and save.

Turbo Tax has been my income tax filing choice for many, many years. This year I once again needed suport and it was quick and easy to speak with a knowledgeable, courteous professional at no extra cost who answered my question. I will continue to use Turbo Tax as it is user friendly and accurate and instills confidence in my tax filing.

I actually had to buy a new laptop to run the program on Windows 11. Would have been helpful to have Treasury Direct as a download option. Downloading process seemed much more involved than last year ... and was not happy about having to log into Turbo Tax to do it, or even to run the help screen. The so called AI was not always helpful.

Having used Turbotax for decades, I am convinced of its value and ease of use. However, this year, I have two complaints: 1) Having generated a long and complicated login password (and storing it in my password manager), it was irritating to learn that I could not copy and paste that password into Turbotax; 2) For the first time ever, I found that I could not download my brokerage information directly into the Turbotax software, even when the brokerage firm said it was available. What am I missing!

This year it was terrible. I could not install it until I talked with customer service. Then I could bring in 2024 Tax information. So I had to talk customs service again. This process took many hours.. When I finally was able to bring in 2024 info the program said it did but actually nothing was imported .

Had to manually enter my CA Employee retirement system info. The program would not let me enter this years in the saved file. When I would try to enter it, it would take me to the "Download from your investment account" page. I finally just entered it as a new 1099-R and then deleted the old one.