Skip to Main Content
Sams Club
Sams Club
Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
Sort by |
Showing 381-390 of 5,609 reviews
Mar 29, 2026
DisappointedFiler1884
2 out of 5 stars review

Overpriced, Buggy Software

Software seems to have more bugs this year - had to fix several fields that did not correctly import from last year's filings, or strange defaults were auto-selected. Be sure to double-check the fields. UI/UX had strange bugs too. We are paying a lot of money for this software to be experiencing quality issues like this. Not pleased at all.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 17, 2026
hidalgo1000
3 out of 5 stars review

TT

I read that top of the line computers with 64bit and the ESU could use windows 10. I cannot load win 11 on my hp zbook because there are too many possibilities I will lose old outlook email program and emails, and there is a chance of file loss. I had to buy a new computer to file so now i have two hp zbooks. very expensive. I will have to wait to see if irs accepts my filing and does not find any errors. It can take months because the irs does not notify filers of approval. I just have to wait months to see if they send me a letter. If I dont get a letter I will be happy and then I can rate TT

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 4, 2026
Howard74
5 out of 5 stars review

Grateful forTurboTax

I have been using TurboTax for nearly 20 years to prepare my Federal and NY State tax returns.Having spent more than 20 years prior to TurboTax doing my taxes manually, I am grateful to have such a reliable, comprehensive, dependable and easy-to-use tax tool at my disposal. I must say though that I find the desktop version much more user-friendly than the on-line version.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 27, 2026
Lambdaalpha
4 out of 5 stars review

Was awesome is becoming complacent and relying on

your regular agents are not familiar with the release of features like the Disaster recovery form 8915 and had to go on web to hear the confusing dates being attributed to your company. Please keep them up to date with release info so they can assist clients. You want us to buy in November but never indicate the missing form and its release dates. Just saying that IRS released in dec 2025 does not help us, the user. I have been a client for last 30 years and have followed your product evolution, you have a tough job but keep us in the loop and not give multiple answer. I will use it again and hope you read our comments and plan to include in future releases

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 12, 2026
Husker Heathen
3 out of 5 stars review

Trial & Error with 1031 Exchanges

I did opt for Tax Advice from your Experts and paid for it, but the guy failed to help me correctly. So I did figure out the problem on my own efforts. The advice your Expert gave me was wrong. I did the opposite of his advice and that was correct. TT does a very poor job of properly guiding people with 1031 Exchanges, and I assume those are fairly common. I probably spent twice as much time on my TT efforts this year than last year because of the poor guidance given by Intuit-TT on how to properly report a 1031 Exchange.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 29, 2026
DMT11
2 out of 5 stars review

Disappointment

Import feature of tax documents related to investments did not work at all which was very disappointing since this is one of the reasons i paid extra for Premier version. I have not had any problem in the past importing but this year had to enter them all by hand. If that is the way it will be next year I will stop using this product.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 31, 2026
JackRabbit666
2 out of 5 stars review

Going downhill fast

It's a useful tool - importing stock data is awesome albeit sometimes the accuracy is suspect. But a few things are annoying enough to mention, namely, no automatic software updates on Mac OS; second is having to click through embedded ads for "expert" tax advice and dozens of other questions simply to check an input. Getting directly to an input is a real pain. The ability to print specific forms is dysfunctional - you should be able to print from any form instead of having to wade through hundreds of pages deselecting hundreds of pages. Been using TT for 35+ years and will say that the last few years make me want to look at other products. Ok, wasted enough time on this comment when I'm not getting paid for it.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 23, 2026
jmmiller58
1 out of 5 stars review

Cannot E-file state

Again, this year, it would not let me e-file the state tax return. It kept saying we run into a snag and would not go any further. Wasted 4 hours on the phone and nothing worked. Last year there was an option to pay by phone, but that option was not available this year. So, I had to print and mail my state taxes. Sad that this company has fallen down to the point where their software does not work.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 15, 2026
junk required
4 out of 5 stars review

review

could not upload CVS files for crypto transactions like I could last year what happened to this feature? When trying to file online could not use a credit card with an expiration month past 10. It just wouldn't come up in the dropdown box. I had to switch to another credit card with a month less than 10. Couldn't resize the window to show the entire dropdown list if there was a 11 or 12.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 4, 2026
Frustrated8943
4 out of 5 stars review

Great for federal and state but not City

Great for federal and state but oh my. If there is a city involved and you commute in and out of the city Turbo Tax prevents efiling of federal and state. This sucks as Turbo Tax won't take the correct numbers as it thinks something different than my reality.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.