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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 361-370 of 5,609 reviews
Apr 10, 2026
Jane in Space
4 out of 5 stars review

Gets It Done

I've used Turbo Tax for many years and find it a competent tax prep program. It has made some changes over the last couple of years...some good...some not so good. I like that I can download my information from the previous year's file so I don't have to reenter my personal information again.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.

Apr 9, 2026
Gary 9463
1 out of 5 stars review

Not as good or user friendly as in the past

Bought Turbo tax online and bought state return option because I sold real estate in NC even though I live in Florida. After entering all info and ready to file state of NC required return Turbo Tax tells me Florida does not require a state return which I know but no way to prepare the NC return. When you charge for a state return you should make clear that only applies to home state. I paid for something I did not get.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 13, 2026
Lomg time Turbotax user
4 out of 5 stars review

Review comments

It was a bit confusing when efilie both h the Fed 1040 and CA 540 income tax returns. I saved the forms in one file. Does Turbo Tax only send the IRS the IRS forms, or did they transmit my Federal and Cal forms to the the IRS? Also do I receive a second confirmation showing when the Fed and Cal Tax returns were sent to both taxing agencies?

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 15, 2026
davebNotHappyWTT
3 out of 5 stars review

Less and Less Trustworthy

It is more important than ever to check every line of your forms and understand what and if bad calculations were added. Intuit won't be paying your interest and penalties when they screw up. And they seem to do that more and more in unexplainable ways. If I didn't have years of taxes done in this format, I don't know if I would keep using it. At some point it probably makes more sense to just outsource this.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 10, 2026
Jaybirdt
5 out of 5 stars review

Rrequest

I have been using TurboTax for doing my taxes for decades. The only request I have would be to update the software so I can import my Form 1065 K1/K3 automatically. It has been something I have wnatedd for a loong time. Last year when I called a tax representative, I was told that they do not wok on Form 1065 K1/K3 at all so I had to do this myself. I did the work and have filed my taxes for 2025 but it wold be nice if that for and all other forms of a K-1 could be processed autmatically.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.

Apr 15, 2026
done with nickname
4 out of 5 stars review

Disappointed

I was disappointed this year. I've used Turbo Tax for years and never had a problem This year, importing from my brokerage account was difficult. I paid for a Turbo Tax consultation and Alicia answered all my questions and helped resolve my issues. At one point, the Turbo Tax screen froze up (on a new laptop) and I had to do a hard shut down and restart. At the end, it kept pointing out "errors" which I fixed, but it continued pointing out the "errors." It was frustrating!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 15, 2026
Chop 701
1 out of 5 stars review

Never again!

Never again. Almost twenty hours to plug in info from nine pages. That means ONE number from nine pages. Too many times, the instruction was not clear and I had to guess what was meant. You can't do an idiot check with people who work the system. They know what you mean even if it's not clear to the average person. I used to work these products, Automated Systems, so I think I have input.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 9, 2026
rdpelican
4 out of 5 stars review

Turbotax was slow to have key sections available.

I most needed turbo tax early, - end of December till 15 Jan 2026 - in order to determine my tax liability for lump sum distribution of Social Security. Turbo Tax was not updated for key interfaces until end of January 2026. But the Federal Tax IRS information was also not complete as late as Jan 21, 2026 for IRA Distributions. Turbo Tax would not allow partial inputs for key elements in attempting to manage my liabilities for 2025. I framed my taxes manually early January in order to pay 4th quarter Tax payments. Early April, I returned to Turbo Tax and updated to finalize tax filing for 2025. The software hung up on the previous inputs accomplished in January. I completed my taxes manually. After complete, I started Turbo Tax over with a new file and it worked smooth. Generally the flow was good, with notes, recommendations, and explanations. Not having the forms available during the program made it difficult to follow some of the instructions. Bottom-line, Turbo Tax provided a good backup to my manually prepared forms.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 14, 2026
DJCK
3 out of 5 stars review

I like using Turbo Tax

Entering Charitable items was a pain this year! It was easier in past years. Also didn't like the wording Turbo tax used on TABOR refund. I was unclear about whether or not I got the Tabor refund I was due. TABOR is known as the taxpayer bill of rights in Colorado.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 13, 2026
Bill2400
3 out of 5 stars review

ID PIN enttry

Been using Turbo Tax since 1995. First time I had an ID PIN. I do not recall ever getting an opportunity to enter the PIN. Submitted the returns and both Fed and State were rejected because no ID PIN was supplied. You need to do a better job asking if someone has an ID PIN so it can be entered before submitting the returns and subsequently getting them rejected.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855