It gets the job done but is often difficult to manage when issues crop up. For example, it wanted me to review something but would not take me to what needed reviewed until I finished and came to the looking for errors portion. I just kept getting a message that something needed reviewed.

Pros: Great walking through everything and checking for additional deductions I love that you can now take a picture of a document and upload it. Cons: I filed my return and efile status shows accepted, but when I log into TurboTax desktop, it wants me to finish my taxes I cannot find a place to check that money was sent from my account to Fed govt when I filed my taxes.

I have used TurboTax for decades. I was very disappointed with issues on imports no functioning as well as bugs in the software. There was almost no support for the tool. There were also issues with accuracy in the translation from easy step to the forms. It took 4x as long to prepare my taxes this year.

I've used Turbo Tax since the 1990's. However this year, with the fact that the downloaded local version will NOT work on Windows 10 really a problem now. This fact cost many HOURS of extra time given I had to use 3 separate computers to compile information, go back and forth because some computers would not connect to each other and also would not network together and the some computers would not accept a USB thumb drive. In addition one of these computers is NOT able to upgrade to windows 11. NOTE I Do not want my stuff uploaded to the online version so that was not an option either. Given Windows 10 is still extendable for another year through Microsoft, it should have been supported.

Purchasing the desktop version of turbotax was a pain. I don't want to do my taxes on line. All links pointed to the online version. I was not able to purchase directly from my online account. I had to go to the website directly. The registration of turbotax did not work correctly and had me use up one of my available installations every time that I logged on. I am wondering if TurboTax needs to be run as Administrator? I did see some forum comments related but they were for TurboTax Canada. Other than the above issues, TurboTax continues to be easy to use.

I have used Turbotax for over 10 years and this version is the worst one yet. It seemed to calculate my tax OK, although I am skeptical. The user interface seems to be dumbed down quite a bit. Also one feature for foreign tax paid didn't work at all. Just keep hiring idiots to rewrite this and I'll give it 2 stars next year!

The biggest problem for my tired old eyes was the lack of contrast on the radio buttons on the forms. White text on a light blue button was difficult to read. I suggest black on top of the light blue buttons. The other problem was that it would not let me pay my NC state taxes online. No matter what I did, I could not get past the payment page where you enter the routing and account numbers. All of that worked fine on the Federal return, but not for the State. More discussion of the new OBBBA deductions would have been nice. No info on the new senior deduction.

Systematically the layout is very annoying. If I have forgot to add say an item to my Schedule C. Painful process to get back thru the interview every question has to be answered again...my initial answers are not saved. I wish I could arrow thru quickly like a web page set up. I'm sure I could just do the change in the form like an override, sometimes the program won't let me do it this way.

Very disappointed in turbo tax - they double charged me for my return - i received a charge last fall that i thought would cover the online version of turbo tax. Online version did not work for my situation and i was charged again for the desktop version. Also, i has a unique tax situation that turbo tax was not helpful for. I used AI instead and AI actually told me how to enter the information into turbo tax. Very Very disappointed and i will not use in the future

It would be helpful to make an explicit instructions for entering all countries with foreign income on a brokerage statement as a single entry for foreign tax credit purposes to avoid redoing forms from scratch after figuring out that only 1 entry per broker per country is allowed.