Being a loyal customer for years, the very first time I have received failed updates download error message with unknown issue??

I have used Turbo for years, and it continues to be an outstanding product that is easy to use and accurately captures my taxes.

Have used for years. I like how it leads you through each step. Really like the direct connections to the institutions that have online downloads

Great product! Ease of use, tools, and e-filing are only just a few things I like about Turbo Tax. I've been using it for years!

Good experience with your customer service folks. Generally easy to input info. Good comments along the way.

The format has changed and was not clear. This is the first year I was frustrated by the instructions.

It is conclusive but too expensive ! Lower cost or include state filing without additional charges!

ok would be helpful if I could use previous data entry, too much duplication in entering information already entered elsewhere

Thank you for making a math problem less scary. The Reps I spoke with Amee and Lisa were very patient and efficient. I'll use Turbotax next year too!

The gilded preparation of the tax form makes it fairly easy to prepare the taxes you do have to read every thing.