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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 2,811-2,820 of 5,648 reviews
Mar 22, 2026
stevebyan
1 out of 5 stars review

Horrible UI this year!

TurboTax gets worse every year. This year the user experience is so horrible that I'm never buying it again.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 29, 2026
kjdhs
5 out of 5 stars review

hdshd

Turbo Tax is nice, confusing at times, however my ability to call fo help is amazing and helpful. Thank you.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.

Feb 22, 2026
042581042526
3 out of 5 stars review

TurboTax Needs More Explanations

There should be some explanation on how you calculated certain line items, more descriptions of what the line included.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 3, 2026
Hecla
4 out of 5 stars review

Turbo is OK

Fairly good. Had to go back a few times to get things entered . Had trouble transferring 2024 tax information.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 22, 2026
expiriencedUser
1 out of 5 stars review

DOn't use it

terrible experience this year, starting from interface and all way to support. I will never use it again

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 28, 2026
ThomasRF
4 out of 5 stars review

Excellent Program

Excellent program. The only problem seemed to be that Turbo Tax demanded information for boxes on my W2 that had no information in them.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 29, 2026
2025 Turbo Tax Updater
4 out of 5 stars review

2025 Turbo Tax Updater

Every time I log into Turbo Tax, I have to step through Updater which is annoying. How many new updates can there be. There are TOO many Updates

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 16, 2026
Buggy Turbotax
2 out of 5 stars review

Turbo tax has bugs

The federal filing printout has NO instruction on where to send the tax file. CA state tax printout has mailing instructions.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 28, 2026
meeeeeeeee123
1 out of 5 stars review

Fix it

First, it is almost impossible to get a desktop version. Fix that. Second, you failed me by not allowing me to import Coinbase info.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 10, 2026
FCWarner
5 out of 5 stars review

FCR Turbo 2025

Ease of going through each category and entering the needed data for each question. E-filing is great !!!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.