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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 251-260 of 5,609 reviews
Apr 13, 2026
jsnevada
4 out of 5 stars review

1099 input

I do not like how you handle investments (1099-R, -Div, -Int) after the initial input. The summary boxes do not show the account number, only the vague name. I have to go to Forms to figure out and input for each box that i am working on. Edit screen also does not show total title and account number of the investment. It's very confusing with 15 accounts to clarify. Arizona state is very confusing, too.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 12, 2026
IwantArrows
3 out of 5 stars review

Arrow thru to Change

Systematically the layout is very annoying. If I have forgot to add say an item to my Schedule C. Painful process to get back thru the interview every question has to be answered again...my initial answers are not saved. I wish I could arrow thru quickly like a web page set up. I'm sure I could just do the change in the form like an override, sometimes the program won't let me do it this way.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 8, 2026
Lance21
5 out of 5 stars review

TurboTax makes filing easy

I have been using TurboTax for 3 years and it takes the stress out of gathering all the necessary documents and taking it to a tax expect. No longer do I have to worry about forgetting to bring documents or having to reschedule appointments. I can file from home at my convenience.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Apr 15, 2026
Naren B
4 out of 5 stars review

Simple and super convenient to file tax returns

I have been using TurboTax to file my taxes for the past 6 years. It's very convenient to do your taxes from home. I could see there were a lot of improvements in the user interface in the Desktop version. The only reason I didn't give 5 stars is because the Mac Desktop version of the software that I used to file tax returns hit a snag after I was half-way through. I thought it saved all my data but it didn't. I had to start all over again. But because I used Turbotax last year as well, I could quickly import the info from the old file and didn't lose much time.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 9, 2026
Turbo Tax sucks 1961
1 out of 5 stars review

Unethical Business practice

I will be actively looking for opportunities to ditch turbotax next year for your unethical business practices. I purchased premier desktop with a $25 fee for state efile. When starting it prompted me to select online and said it was free after finishing, to file would have cost me 270 dollars. So I went to desktop and was unable to import my completed return so I redid it on desktop and when I went to file the option to pay with a card was not working (probably a turbotax policy) so I had to pay an additional $40 to use the refund to pay and amazingly that worked, who would have thought. I think there are now better options than turbo tax.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 10, 2026
AmandaOlivia
2 out of 5 stars review

Turbo Tazx STILL no user friendly

Very frustratiing experience. One screen tells me everything is complete, then later it tells me I need to enter more information. There is no way to blow past that error and no way to file without the information. AND it doesn't help you with what information shoudl be entered or where to find it.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 9, 2026
Detroit Dave Too
4 out of 5 stars review

Does well as ussual

Been using Turbo Tax for tears and it always works good helping with getting all my numbers in the right place. The online chat and user forum sometimes are lacking information on advance topics. I would not want to tackle doing my taxes with Turbo Tax due to the complexity of the returns.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 16, 2026
STX2
3 out of 5 stars review

Charitable Item Donations

There used to be a table that you could use to calculate the value of items donated to a charity. This year I could not find a table. The only option I found gave values only. Very, Very difficult to use. You could not search by the simple word "dresses". The options in this search section were very limited and did not include all of the individual type of items donated. Using this search and finding any kind of value cost took an extremely long time to use and then were not able to find the information needed.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 13, 2026
Fripp123
2 out of 5 stars review

Turbo Tax is cumbersome and confusing at times

Very difficult completing other state (SC) tax return. Confusing, ambiguous about what data needs to be inputted. Specifically, whether I put in my state of residence vs. state of non-residence. This has resulted in a delay electronically filing for a refund I am due.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 11, 2026
UNHAPPYNORM
3 out of 5 stars review

Software not as friendly to user inputs as prior

Software not as friendly to user inputs as prior years. On Form 1040, there is no way to apply refund to next year's tax. Only check or direct deposit are available. Line 37 to apply refund to next year is not an option. All I could do is edit in Acrobat and delete line 35a and manually enter into line 36. Prior year's software was much more user friendly. Who did you hire to mess up a good version?

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855