Your support individuals are great! I find the program occasionally confusing to navigate. I don't like feeling like I am filing and have not printed first. Put print return before file return.

I have relatively simple taxes this year and Turbo Tax breezed through everything. The program upgraded itself automatically and walked me through all necessary topics. I have used TurboTax for over 20 years and have never been disappointed.

I was able to access the desktop version but not the on-line version. When attempting to us h on-line version, I was not able to import my previous year tax records.

I didn't appreciate having to purchase a new computer to complete my taxes this year. Other than your program needing additional memory and features, I love it.

The help section is pretty useless. I find the constant attempt to upsell annoying. navigation through software is cumbersome. would prefer to use iPad for this software

The most important 2 items are 1) the capability of importing financial data directly into all the proper forms, and 2) the final review to assure all required data has been updated with no missing information or data.

Importing documents performs poorly. I had to verify everything and manually enter information that should have been imported. Last year it missed something and the IRS caught it, increasing my return by nearly $3000.

Really easy to use but they make it really hard to save $40 by using credit card. They hide the submit button and you need to tab twice before pressing enter.

I have used this method for 20+ years. this years was the worst with inconsistent answers on many aspects. I ran a second return to be sure. this is not the normal mode for turbo tax

Turbo tax is too complicated, getting very expensive versus competition, some entries are redundant. Downloads fro banks and brokerage slow or incorrectly applied to return.