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Sam's Club
Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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3.8 out of 5 stars
stars5,708 ratings5,648 reviews
  1. 5 stars42% (2,409)
  2. 4 stars25% (1,407)
  3. 3 stars17% (953)
  4. 2 stars8% (434)
  5. 1 star9% (505)
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Showing 2,481-2,490 of 5,648 reviews
Mar 4, 2026
Samski22
3 out of 5 stars review

Very poor IP PIN review and correction

My efile was rejected twice because of missing IP PINs. Thi9s should have been caught during the review process. After it was rejected once, the TurboTax instructions to fix the problem was totally inadequate and incorrect.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 6, 2026
RUHOO
4 out of 5 stars review

GREAT PROGRAM WITH MINOR QUIRKS

I love using Turbotax, it explains things well. The only thing that I don't like is that when you return to the returns, boxes that you previously checked show unchecked. I have complained about that in the past, but maybe it fell on deaf ears.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Feb 17, 2026
Bye 25
4 out of 5 stars review

TT 2025 works!

A bit more complicated this year, with stocks, income notes & ETF products. It took a little longer than last year but all the answers were there. Little hard to find all the retirement deductions but I'll take it!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 23, 2026
Sandy412
5 out of 5 stars review

Turbo Tax IS awesome

Very user friendly, easy to follow. I was able to go back into program and enter some different numbers to check some scenarios as to how it would change the final outcome.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Mar 17, 2026
SJ621
5 out of 5 stars review

An Easy to Use Tax Software Product

The product is easy to use. I like having the option to work through the software in a step by step way or choosing my own topics to review. The print and preview document process is also easy to use and has all the documents I need for a review.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.

Mar 18, 2026
Hal59
4 out of 5 stars review

TurboTax is easy to use

Mostly easy to use. I only had one minor issue -- I tried to switch to the online product from the download version and had a minor problem, so I used the download version.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 11, 2026
LAS2026
1 out of 5 stars review

Problems updating

Terrible. I have used TurboTax for over 20 years. I have Windows 11 installed and still have problems getting TurboTax to update. Spent excessive amount of time with these known technical problems. Never again!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 14, 2026
Bernice
1 out of 5 stars review

Worst year ever

I have used turbo tax software for years with no problems until now. I am unable to download the internet copy I purchased directly from Sam's, help please.

Helpful?540GAYNUBZ3U18320254855
Mar 16, 2026
GATaxNovice13
5 out of 5 stars review

Repeat User

I have used Turbo Tax for over 15 years. It make filing our taxes simple. It walks you through all of the steps and has informative sources to answer any questions. A good experience.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 16, 2026
June1968
5 out of 5 stars review

Turbotax was great everything worked well

Overall Turbotax was great the only problem I had the form for the 1099B waschanged I could not figure it out >had to call to talk to one of your tax experts her name is Liz we had to do a screen share Liz was able to walk me through the form.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.