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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 2,441-2,450 of 5,648 reviews
Feb 27, 2026
Pete038
3 out of 5 stars review

TurboTax is a pretty good tool.

I was going along pretty well until I had to put the state. There is a drop-down menu which didn't include Tennessee. That was a Pain! Plus, the translation from PDF to Word was a mess.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 16, 2026
Ujjwal
1 out of 5 stars review

Turbotax sucks!

Very bad experience. I have a 1099-DIV with Payer's FEIN as 00-0000000. It did not allow me to use that number. This is coming from the payer so nothing we can do. Turbo tax should allow this as this is what has gone to IRS too.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 18, 2026
Kevin NC state
1 out of 5 stars review

Turbotax is horrible

Turbotax had a glitch in filing the NC amended tax returns and had to spend an hour and 1/2 and still did not get the glitch fixed. Very frustrating !!!!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 16, 2026
mamaduke60
1 out of 5 stars review

overrated

will not use again. software writers lazy. unable to readily retrieive returns in process so had to do full returns 3x. RMD questions really need to be rewritten. your explanation prompts are only helpful half the time.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 17, 2026
DHG80
5 out of 5 stars review

My go to Tax Software

I am a long-time user of Turbo Tax Premier and will continue to use it in the years ahead. This year we had a casualty loss requiring special handling and Turbo Tax handle it with ease. Thank you!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 3, 2026
Susan SSI
4 out of 5 stars review

Great software but some problems I have learned.

For the first time ever, I could not fix an error. It was on the Loss Carryforward Worksheet for an item that had been in my tax return for at least 6 years. Why this year? The tax assistant tried very hard and advised me to mail the return.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 28, 2026
Narayan1607
5 out of 5 stars review

Awesome Software

I have been a user of turbo tax for more than 2 decades. The software walks through all the details and suggests the best options for maximum tax savings

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.

Mar 4, 2026
TT Feedback
5 out of 5 stars review

Thanks TT!

Years using it! And helps the process with complete accuracy. A little slow on Download updates, but other than that an excellent tool to do your taxes.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Mar 14, 2026
Urban Farmer Ho
5 out of 5 stars review

TurboTax is excellent !!!

Very helpful online meet with one of your expert who helped me to download my 1099s from Charles Schwab and Vanguard Investment into my file. Thank you!!! Also, E-file is easy and smooth . Best regards, Henry Ho

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.

Apr 8, 2026
prunge
3 out of 5 stars review

TurboTax is okay for sure

While useful for many years, the presence of constant upsells and trying to get you to use online is annoying. Likewise, RMD process is confusing...could be better.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855