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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 2,041-2,050 of 5,645 reviews
Mar 25, 2026
ASGH3456
2 out of 5 stars review

E Filing Continues to be a Significant Issue

Second year in a row that e-filing failed for me. Process of compiling 1040 is seamless, the process of electronic filing has significant problems. Do not have enough time to trouble shoot this problem. I will not be using Turbo Tax next year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 11, 2026
TLFLMO
3 out of 5 stars review

hard to get a human by phone

I had problems this year. the drop down screen for my financial intuitions. Had left off 4 of the banks i use. I found it hard to contact turbo tax by phone. hard to get a live person.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 27, 2026
Gregoryjgol
1 out of 5 stars review

Turbo Tax Inaccurate

Turbo Tax did not account for the state of Georgia's cap on SALT deductions. This failure has yielded an underpayment of my GA state income tax payment.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 6, 2026
MTRCH
5 out of 5 stars review

Turbo Tax Support

worked with Brandon on my Federal return when Turbo Tax wanted to generate a Sole Proprietorship when working on Royalties. He was great, he really knew the Turbo Tax application, and had it fixed in very little time.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.

Feb 17, 2026
JoeInNV
4 out of 5 stars review

Desktop version Easier than Online

Using Desktop version was relatively easy to use. Been using for over 15-20 years. Tried using the online version as suggested by app but had too many problems with how it worked. Was unable to continue, so went back to doing it on desktop.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 11, 2026
marymississippi
3 out of 5 stars review

charges are ridiculous

why is there a $40 refund charge when i already paid almost $90 just to use the program also why did i have to pay $25 to file a state return when that is suppose to be free???? very disappointed

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 28, 2026
Tritue
4 out of 5 stars review

Turbo

Since I use standard to file my tax, I expect me to guild me step by step all the way. I don't like the part where I have some error to fix, it does not have that much information to help me what should I enter.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 28, 2026
Dimples1716
5 out of 5 stars review

Good product

Makes filing taxes surprisingly simple with clear guidance, helpful prompts, and an easy-to-follow process that takes the stress out of getting taxes done accurately and in time.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Apr 11, 2026
MARTA53
5 out of 5 stars review

HAVE BEEN USING IT FOR YEARS AND LOVE IT !

have been using turbo tax for many years and i like it that is recommended to anyone because of it is easy to follow. All the features in your program are easy to follow.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Feb 28, 2026
Landslide 12
3 out of 5 stars review

Turbo Tax is NOT GOOD

Very poor software. Always suggesting upgrades in lieu of answering basic questions. Cannot find forms easily as previously, just all around, VERY POOR for users.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855